Highlights:Aside from graduating, receiving a promotion in my current organisation in under one year.

Skills:Case Management, Mental Health, Juvenile Justice, Behavioral Health

Goal:To work in Mental Health or Juvenile Case Management long term and make a positive contribution to people's lives.

Membership:SSSC - Scottish Social Services Council

Certification:Mental Health First Aid Training Safetalk - Suicide Awareness

Honor:BA (Hons) Social Work HNC Social Care

Senior Support Worker 10/2018 - current
Lanarkshire Association for Mental Health, Hamilton, Scotland United Kingdom
Industry: Social Services
Working with individuals with severe and enduring mental health issues. Now in a supervisory role with increased decision making and authority.
Since joining the organisation, I have since progressed to working as a senior support worker in the North Lancashire locality working within the Self-Directed Support service. This involves additional case management responsibilities, and intensely liaising with professionals from particularly but not limited to, social work and healthcare fields i.e attending reviews, case conferences, submitting support plans and just general coordination. Typical work carried out alongside individuals includes risk assessments, initial assessments, case reviews, hospital discharge planning, recording daily engagements and work with clients. This is especially prevalent on a decision-making level alongside individuals with exceptionally challenging mental health, relating to their care and wellbeing. This includes regularly attending and completing client case reviews as well as assisting individuals to tailor their care provision to their needs and wishes. Also involved in management of staff team and working alongside service manager to develop staff work rotas, manage service resources and budgets and as well as to make management decisions concerning the care of clients, supervision and the working conditions for staff. Work closely with staff team and management to ensure all paperwork and record keeping is accurately maintained, and additionally have been involved in recent staff inductions for new starts. Management of organisational objectives and resources is an ongoing aspect of the role, in terms of handling budgets, staff availability and seeking new work, business and awareness for the organisation. Also participate in an on call rota system with other management members on a bi-monthly basis, which involves being a point of contact for lone working staff on evenings and weekends.--
Crisis Intervention Support Worker 01/2018 - 10/2018
Lanarkshire Association for Mental Health, Hamilton, Scotland United Kingdom
Industry: Social Services
Working with individuals with severe and enduring mental ill-health. Short term work with clients over a 12 week period.
Based in a short-term crisis support service, my role is to work directly alongside a number of clients over a period of approximately 12 weeks, or on an ongoing basis with clients within the Self-Directed Support service, in order to enhance the standard of living experienced by clients whom are dealing with severe and enduring mental ill health. This includes a range of individuals with various conditions, such as schizophrenia, bipolar and personality disorder. The service is very task orientated and this involves providing support and encouragement with various issues such as self-neglect, welfare, house management, social interaction and medication, and is designed to improve and support clients to function independently. All work requires putting together a plan which is reviewed by the end of a specific agreed date with each person in order to assess agreed goals, ambitions and the progress of identified issues from the outset, and currently I lead work with four individuals whom this concerns. Much of my job entails collaborating with other professionals whom often refer and provide alternative support to clients notably social work and health professionals, particularly within Community Mental Health Teams. Working in partnership with these groups has allowed me to further develop my knowledge of important aspects of mental health delivery in areas such as law and medication. I have worked in other areas within North Lanarkshire that previously I had little knowledge of in terms of local services and in the issues within these areas, which has additionally extended my knowledge of the wider locality. This has proven particularly crucial when representing clients in a professional setting as it has allowed me to build relationships and gain familiarity with other colleagues within mental health service provision in North Lanarkshire. Many of the clients whom I work alongside currently or at one time have been placed under various treatment orders, whether within a specific place such as a hospital or now more increasingly in the community. I am often executing statutory aspects of each individual’s care such as by exercising welfare or financial guardianship duties or by ensuring that due to mental disorder or ill-health, individuals are able to live safely in their communities free from risk to themselves or others. These duties I have implemented in conjunction with both short term clients and those in receipt of Self-Directed Support.--
Residential Child Care Worker 09/2017 - 01/2018
Inspire Scotland, Kirkintilloch, Scotland United Kingdom
Industry: Social Services
Working in a rural care facility with children and teenagers in the care system.
Working in a residential children's unit in a rural setting, named Green Pastures. It is home to 5 teenagers; of varying ages and sexes. My role consists of providing a safe homely environment for young people, which otherwise they are unable to obtain in their own communities for a multitude of reasons; most commonly parents unable to adequately care for their children or risk-taking and offending behaviour perpetuated by the young people themselves. Much of the role is based on building relationships with young people to support young people and using communication skills to support the children to manage any distress or concerns within their lives and support to form positive relationships, pro-social coping mechanisms and hobbies that support positive outcomes in the community. Responsibilities include ensuring the home environment is safe for the young people, liaising with families and agencies such as education and social work to ensure that children are making adequate progress in placements and to ensure that a fully rounded long-term plan is in place for the child, including beyond their care placement at Green Pastures.--
Support Staff Member 06/2016 - 08/2016
COA Youth & Family Centers, Almond, Wisconsin United States
Summer job before final year at University working with underprivileged youth from inner city Milwaukee at a summer camp in rural Wisconsin
In the summer of 2016, I worked as a temporary support staff member at a summer camp in Wisconsin, USA, predominantly with underprivileged young African American children from inner city Milwaukee. This involved providing liaison between the camp counsellors and the management staff, as well as dealing with day-to-day office functions and interactions with family members. I also organised camping trips for young people and coached soccer due to a qualification I had gained previously in 2016. Another aspect of my role was processing all paperwork for the young people who attended the camp and liaising with parents and careers.--
Sessional Support Worker 01/2015 - 09/2017
St. Mary's Kenmure, Bishopbriggs, Scotland United Kingdom
Industry: Social Services
Working in a juvenile detention centre with teenagers whom are placed there by the court system.
Working with high risk young people in care through children’s panels and the criminal courts. Acting as a positive role model to provide young people with the opportunities to change their lives in the community by learning life skills, coping strategies and supporting them to form appropriate relationships with adults. Regular intense assessment and intervention of young people under Scottish Government guidelines with offending issues, whom have suffered abuse and neglect and may deal with trauma and mental health issues. This is a fast paced, frenetic and intense environment with exceptionally demanding children, where split second decisions are made to keep staff and children safe. Regular reports and communication also operated with social workers, police, health staff and family members to support young people to live safely and return to their communities with sufficient support.--
Cashier 08/2013 - 02/2015
Certas Energy, Bishopbriggs, Scotland United Kingdom
Industry: Retail
Part-time job in Gas Station during 1st two years of University.
Working as a cashier, in a front facing customer service role within a busy petrol station. The primary function of my job was dealing with payment transactions for fuel and other associated shop items. Another huge aspect of the role was meeting sales targets for the shop and promoting sale items to customers. The job involved working with an extremely varied group of customers, of all ages, backgrounds and incomes due to the geographical location of the site. During my time with the company, I progressed to training new members of staff, where my duties increased after a buyout and large staff turnover because of new ownership. A very detail orientated job where stock and cash checks were conducted daily, and a meticulous attention to detail was needed to ensure minimal omissions.--
Cashier 09/2010 - 06/2011
Ladbrokes Betting & Gaming, Glasgow, Scotland United Kingdom
Industry: Gaming
Worked as a Cashier within a sports betting shop in Glasgow
Taking and payment of customer bets, answering customer queries, handling of cash.--

Turnbull High School 08/2003 - 06/2008
Bishopbriggs, Scotland, United Kingdom
Degree: High School Or Below
Major:Modern Studies, Computing, PE
Higher attained in Modern Studies

MMcG Resume 2020