Highlights:Experience in taking care of children with special needs(brain paralysis) for 19 years. English/Spanish teacher(all ages) for more than 25 years. Provided excellent customer service (with awards) in many different companies. Managed and guided new hires, leading them to achieve excellent quality and metrics targets in different companies. Expertise in housekeeping positions.

Skills:Language Skills, Patient Care, Self Motivation, Management Skills, Integrity, Professionalism

Goal:Get American professional certificates or degrees in different fields. Develop my teaching and caregiver skills. Work well, responsibly and efficiently in any job assigned. Improve my performance in any job assigned in a short period of time. Become a good leader for other to follow.

Certification:South Carolina Licensing Certification for Foreign Teachers.

Caregiver 11/03/8003 - current
Self Employed, San Jose, Desamparados Costa Rica
Industry: Patient Assistance
Special Needs Caretaker. (part time)
-taking care of special needs patients(brain paralysis) -I have a vast experience in all aspects related to the well being of a person with this condition. -working and assisting with all necessary things like treatment plans to make them feel comfortable every day of life. -help with her bathing, dressing, feeding, exercising, physical therapy, take them for walks, medical appointments, school, shopping, recreation and all basic and complex things needed. -run errands or other matters for parents in need of assistance. -i can assist with different conditions like weakness, muscle coordination problems(like swallowing),help patients with full or partial paralysis, seizures, speech difficulties, language problems, communication deficits, short attention spam, inappropriate behavior, irritability and frustration, anger, stress, anxiety, pain, etc. -always keep patient dry and clean to avoid ulcers or blisters. -patient, organized, keep the environment safe for the patient, be supportive to friends and family members. -help stimulating with activities like music therapy, aquatic therapy, gardening, community and cultural outings, cooking, baking, adaptive sports. -assisting with dressing, eating, bathing, grooming, moving, getting in and out of bed, toileting, cooking, cleaning, shopping, doing laundry, making phone calls handling money, using public transportation--
Housekeeper/Property Caretaker 03/20/2001 - 12/12/2008
My Loved House, San Jose, Desamparados Costa Rica
Industry: Housekeeping
I still often get called to clean houses and take care of maintenance jobs. I also worked in a small hostel (AVENIDA 12) from 20016-2018. Then my most important work experience was with royal Caribbean from 2008-2016.
-cleaning of properties or residential houses whose owners used to come in only for vacations -identify repair needs, which most of them I could do myself (plumbing, painting, wall repairs) or schedule maintenance workers to do what I was not able to do. -make sure all venues were clean and organized. -make rooms well tidy and all beddings in good state. -checking that bathrooms, kitchens, cellars, attics, basements, garages, patios, interior gardens and all parts of the house, were all in perfect conditions. --checking on swimming pools maintenance and cleanliness. -emptying trash cans. -picking up linen and dropping in laundry. -filling bathrooms with needed toiletries. -inspecting and reporting damages and other issues for maintenance. -vacuuming staterooms. -collecting linen supplies.--
Senior/Elder/Personal Caregiver 02/23/1990 - current
Self employed, San Jose, Desamparados Costa Rica
Industry: Caregiving
Part time: I work for friends and relatives in need for care for their elder. I took lessons on how to do this and I have my certification. I am also taking a Patient Care Technician degree at this moment.
-perform all custodial duties, assisting with personal care, exercise, dressing, feeding, grooming, administering medication, providing companionship and running errands when necessary. -keeping an eye on important matters like making sure that the house was well organized and clean and making sure all safety measures were followed. -assist patients with or without need of mobility assistance and I would also go the extra mile by assisting wives or relatives with other needs when possible. -drive patients to the medical center for their appointments and monitor everything concerning health issues. -always show respect and sincerity to earn trust and ensure comfort. -be aware of cognitive impairments, hearing loss or communication difficulties. -show empathy to build rapport and make patients comfortable to communicate feelings without fear.--
Baby Sitter 01/01/1983 - current
Self Employed, San Jose, Desamparados Costa Rica
Industry: Caregiver
Baby Sitter. I have been baby sitting since a very young age. Right now I also do it part time when needed by friends, neighbors or family members.
-responsibilities include providing all the necessary care for the well being and safety of the children. -transport them to some out of the house activities like parties, play dates, swimming lessons, after school activities, kinder garden, park walks and all regular activities children at those ages may have. -in charge of preparing meals, helping with homework, working with arts and crafts, music and games to keep them entertained, changing diapers, bathing, putting small ones to bed or nap, help parents with chores needed around the house. -teach them English or Spanish with songs and games to have fun and enjoy. -CPR certificate.--

Universidad Nacional 03/1986 - 09/1992
Heredia, Heredia, Costa Rica
Degree: Bachelor's Degree
Major:English/Spanish Teaching
Organize classroom lectures and coursework Prepare materials and activities Assign homework and interesting exercises Identify students with special requirements and create individualized plans Determine exam and assignment grades Provide feedback based on workload and classroom behavior Keep a record of students’ attendance and grades Collaborate with teaching staff and administrators to foster a good student experience(managed and trained other teachers) Received commendations and teacher's awards for outstanding performance

Merleth Williams Caregiver/Teacher/Interpreter/Housekeeping