Gex , Switzerland
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Data Governance Director, Data Governance Manager
Occupation: IT and Math
Degree: Master's Degree
Career Level: Experienced
Languages: english, french, turkish, german
Highlights:Led transformative data initiatives across Pharmaceutical and Luxury Retail industries, including implementing global data governance frameworks, leveraging AI and machine learning to deliver business intelligence to 2,000+ users, bringing innovative solutions for +250k consumers monthly around the world using Data and insights and keeping the highest degree of integrity and compliance in highl regulated environments.
Skills:Data Governance, Data Quality, Data Strategy, Regulatory Affairs, Cloud Platforms, Quality Systems, Data Analytics, Quality Assurance, Consumer Relations
Goal:To leverage my expertise in data governance, quality assurance, and advanced analytics to lead transformative data initiatives that drive innovation, ensure compliance, and deliver measurable value for organizations. I aim to build and foster data-driven cultures that empower businesses to make strategic decisions, achieve operational excellence, and enhance customer experiences in a globally connected and regulated environment.
Certification:Artificial Intelligence Governance Professional online certification (by IAPP) - in progress Collibra Data Steward Certification online certification (by Collibra) - April 2024 Zeenea certified Professional online certification (by Zeenea) - March 2024 Artificial Intelligence: Implications for Business Strategy online certification (by MIT Sloan) - July 2022 Python for Managers online certification (by Columbia Business School) - July 2022 Agile Product Owner - VFQ Product Coaching training & accreditation (by Emergn) - May 2020 Lean Six Sigma Black Belt (B-2990) and Green Belt Certifications (G-2919) - May 2017
Data Strategy & Data Governance Practice Lead 01/2024 - current
Talan SA, Geneva, Switzerland
Providing Data Strategy and Data Governance expertise to various clients (public sector and luxury manufacturing, energy, banking) while developing Talan’s Data Strategy & Governance service offer.
? Provided support to the sales team as a Data Governance and Data Strategy expert, assisting in acquiring new clients, responding to RFPs, and developing go-to-market strategies to shape data services and enhance market positioning.
? Supported CDOs and CTOs in data strategy development, providing data governance expertise to clients in public, luxury manufacturing, and banking sectors. Leveraged data use cases to create realistic Data and Analytics roadmaps and implement emerging technologies (Gen AI).
? Led data compliance activities for a EU bank by monitoring and auditing data processes, benchmarking sectorial practices to implement data risk management frameworks to mitigate clients’ and products’ data quality issues.
? Established the Data Office, delivered governance policies and standards, defined ownership roles to improve governance, enhance data quality, and increase protection for a major Swiss city aiming to be a model in Switzerland.--
Data Governance and Compliance Lead 11/2022 - 12/2023
Richemont International SA, Geneva, Switzerland
Industry: Luxury retail
Led data governance and compliance initiatives at Richemont, delivering an end-to-end data enablement operating model, enhancing access management and regulatory compliance, optimizing data cataloging, and supporting strategic projects to drive data excellence across key platforms and functions.
? Freelance consulting (100%), hired initially as a Data Platforms Product Owner. Managed Cartier’s data portfolio delivery by the development team, ensuring proper requirement analysis, prioritization and resource allocation.
? Led the Data Governance program and delivered an end-to-end data enablement operating model, and Data Office's Operational excellence KPI for the Google Cloud Platform (GCP), Dataiku and the SAP ERP Data Warehouse.
? Led the Data Office's data access management program with key stakeholders including Group Functions, IT and Finance: delivered an Access Management Policy, conducted audits and standardized access permissions, redesigned workflows, and created automated compliance controls.
? Provided expertise for Data Protection projects (e.g., data classification, PII retrofit) with Cybersecurity and Finance to ensure compliance with data privacy laws (China PIPL, GDPR) and tax regulations.
? Improved data cataloging by releasing a global data taxonomy and a data documentation policy, ensuring proper use of the business glossary and data dictionary, and enabling key projects like Supply Chain Inventory and Distribution Performance Management.--
Consumer Relations Data and Analytics Lead 02/2018 - 05/2022
GSK Consumer Healthcare, Nyon, Switzerland
Industry: Pharmaceutical
Led global call center and consumer contact data operations, managing a team of 8 to exploit +250k consumer contacts to their full potential while complying with strict pharmaceutical guidelines.
? Global Product Owner, led 8 data engineers and analysts to manage data operations across complex data sets (Salesforce, SAP). Led data architecture, data solutions design and modeling in MS Azure, Databricks and PowerBI, saving £250,000 annually and securing over £1M in project funding (2018–2021).
? Developed data strategy and key performance metrics (KPI) for Consumer Relations by collaborating with data owners, data science, and IT. Efficient performance monitoring led to data-driven actions, reducing average case handling time by 27% and increasing consumer satisfaction.
? Leveraged machine learning and AI on global contact centers and social media data to deliver business intelligence to 2000+ users, generating actionable insights that led to a new business value proposition for Consumer Relations and contributed to new product development.
? Led data governance activities, defined data roles, and initiated the data quality management activities. Developed global SOPs and training for audit readiness, improving data integrity and resulting in zero major findings in 2021, down from 5+ in 2019.
? Led change management and communications streams to raise data literacy and data decision making skills in QA. Provided training to QA SMEs (SQL, Python), resulting in better data interpretation and higher BI solution adoption (Top 0.2% PowerBI dashboards in 2021).--
Quality Systems Manager Product Surveillance 04/2014 - 02/2018
GSK Consumer Healthcare, Nyon, Switzerland
Industry: Pharmaceutical
Global Quality System Management leader, Data owner and trend analysis expert, monitoring and improving the complaint management system for a large pharmaceutical company.
? Global post-marketing data management leader. Led data analysis and stewardship activities to implement data quality standards and statistical tools, increasing the rate of complaints closed within 24 hours from under 10% in 2017 to 57% in 2021.
? Single point of contact for Quality Management Systems (QMS). Implemented policies, guidelines, and regulations as enterprise SOPs with expert input on their content, implementation, and periodic review.
? Negotiated complex client challenges, resolved conflicts, and aligned global stakeholders for delivering high-risk activities, preventing non-compliance and sanctions during regulatory inspections (QA manufacturing, external relations, and supplier management).--
Regulatory Affairs Operations Professional 07/2013 - 06/2014
Novartis Consumer Health, Nyon, Switzerland
Industry: Pharmaceutical
Regulatory Affairs Data professional responsible for a global regulatory information management system.
? Data Professional. Designed and implemented an innovative Regulatory Information Quality Index: SAP BusinessObjects based timeline compliance and data accuracy reporting tool for data quality management.
? Provided support for regulatory submissions and performed regulatory intelligence, monitored industry trends, and proposed a set of best practices for Regulatory submissions, more specifically for the XeVMPD regulatory reporting requirement.--
Regulatory Affairs Manager 01/2012 - 10/2012
Sanofi Pasteur, Toronto, Ontario Canada
Industry: Pharmaceutical
International experience (France, USA, Canada) : Managed global project workstreams contributing to the successful implementation of the Sanofi’s new regulatory information management system
International experience: Managed global project workstreams and monitored the regulatory landscape to provide intelligence for business processes, contributing to the successful implementation of the Sanofi’s new regulatory information management system--
Regulatory Affairs Manager 01/2011 - 12/2011
Sanofi Pasteur, Swiftwater, PA United States
Industry: Pharmaceutical
International experience (France, USA, Canada) : Managed global project workstreams contributing to the successful implementation of the Sanofi’s new regulatory information management system
? International experience: Managed global project workstreams and monitored the regulatory landscape to provide intelligence for business processes, contributing to the successful implementation of the Sanofi’s new regulatory information management system--
Regulatory Affairs Manager 02/2010 - 12/2010
Sanofi Pasteur, Lyon, France
Industry: Pharmaceutical
International experience (France, USA, Canada) : Managed global project workstreams contributing to the successful implementation of the Sanofi’s new regulatory information management system
? International experience: Managed global project workstreams and monitored the regulatory landscape to provide intelligence for business processes, contributing to the successful implementation of the Sanofi’s new regulatory information management system--
Université de Strasbourg 09/2008 - 07/2010
Strasbourg, , France
Degree: Master's Degree
Major:Biotechnology
Master of Science in Drug Sciences: Biotechnology and Therapeutic Innovations 2008 – 2010
Faculty of Pharmacy, University of Strasbourg
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