Highlights:Have 6-7 years in the call center industry, Provide elite customer service and good telephone etiquette. Top performing employee on regional quarterly performance reviews.

Skills:Inbound and outbound calls center agent

Goal:1.Call center specialist 2.Legal practitioner

Membership:Full membership

Certification:1.(SAQA):NATIONAL CERTIFICATE- Contact center and Business Process outsourcing Support (level3) 2. Higher Certificate In Law

Honor:N/A

Cashier 09/2017 - 10/2017
Woolworths, Johannesburg , Gauteng South Africa
Industry: Retail
Customer service, working at a till.
Give appropriate change to customers Stock taking Printing slip--
Telephone betting Call center agent 09/2015 - 04/2021
4racing, Johannesburg , Gauteng South Africa
Industry: Entertainment
Give good customer service and providing telephone etiquette. Answering calls in time and reaching target goals.
Taking Inbound and outbound calls Take bets for customers Telephonically Give good customer service--

University of South Africa 02/2013 - 11/2022
Johannesburg , Gauteng , South Africa
Degree: Professional Degree
Major:HC:LAW
Minor:N/A
I studied the following modules passed with distinctions: Intro to Law, Citizenship,democracy & participation, Intro to Paralegal studies, Intro to Criminal law, Social Dimensions of Justice, skills courses,Language and skills acquisition in an African language

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