Highlights:

Skills:attention to detail, computer skills, Precision and accuracy

Administrative Assistant 06/2023 - current
Think Positive Travel Consult, Kumasi, Ashanti Ghana
Industry: Tourism
• Perform daily office tasks, including phone management, email responses, and mail processing. • Maintain an organized database for efficient record-keeping. • Record information, process forms, and ensure accurate filing. • Handle cash payments with precision and maintain financial records.
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Retail Department 07/2021 - 10/2021
Ramseyer Co-operative Credit Union, Kumasi, Ashanti Ghana
Industry: Banking
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. • Remained calm and professional in stressful circumstances, effectively diffusing tense situations. • Collected customer feedback to optimize operations.
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Claims Officer 10/2021 - 08/2022
Maternal and Child Health Hospital, Kumasi, Ashanti Ghana
Industry: Health
• Researched and reviewed information to determine the validity of insurance claims. • Demonstrated effective teamwork and independent work. • Gained insights into professional office behavior and collaborative practices.
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Mobile Banker 01/2020 - 03/2020
Amansie Rural Bank, Kumasi, Ashanti Ghana
Industry: Banking
• Facilitated the collection of deposits (susu). • Recommended bank products and services to current and prospective customers. • Maintained confidentiality of bank records and client information.
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Secretary 06/2015 - 07/2017
Adu-Gyamfi and Associates, Kumasi, Ashanti Ghana
Industry: Law firm
• Greeted visitors and directed them to the appropriate location or person. • Processed documents and materials for dissemination to appropriate parties. • Responded to client calls and inquiries, delivering applicable information
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Asanteman Senior High School 09/2012 - 07/2015
Kumasi, Ashanti, Ghana
Degree: High School Or Below
Major:General Arts
West African Senior Secondary Certificate Examination (WASSCE)