Highlights:

Skills:Learning & LD, Human Resources

Learning & Leadership Development Lead 05/2018 - current
Accenture, Santiago, Las Condes Chile
Industry: Technology/Consulting
Leader for the Learning & Leadership Development function in Chile.
Leader for the Learning & Leadership Development function in Chile. Among my key responsibilities are acting as an advisor for our Leadership team regarding general Human Resources processes, learning related queries, talent development, employee experience and change management, culture and employee engagement initiatives, among others. In charge of designing the Learning and Development Strategy for all services of the organization as well as designing and coordinating the entire onboarding and orientation process for New Hires. Development and implementation of Leadership Programs for Cross LATAM Leaders. In charge of Human Resources KPI’s, developing new initiatives based on these results. Develop regional strategic programs for LATAM, collaborating with our North America and Europe teams, impacting in the attraction, development, and retention of our employees.--
Human Resources Advisor 03/2015 - 03/2018
Blu Water, Sydney, Australia
Industry: Hospitality
Responsible for the local development, retention, and attraction programs for employees, ensuring quality control and customer service results at all levels.
Responsible for the local development, retention, and attraction programs for employees, ensuring quality control and customer service results at all levels. In charge of customer service policies and procedures and guest experience KPIs. In charge of the performance cycle for all employees.--
Human Resources People Partner 09/2007 - 02/2014
Zurich Insurance, Caracas, Venezuela
Industry: Insurance
Reporting directly to the Human Resources Director. In charge of our local Compensation Strategy. Responsible for maintaining the internal equity and external competitiveness of our salary bands. Responsible for the Performance process and Change Management initiatives. In charge of the local Recognition Program & Leadership Program. Acted as an overall Human Resources Advisor, offering guidance to our different leaders of the organization. In charge of monthly payroll process.
Responsible for maintaining the internal equity and external competitiveness of our salary bands. Responsible for the Performance process and Change Management initiatives. In charge of the local Recognition Program & Leadership Program. Acted as an overall Human Resources Advisor, offering guidance to our different leaders of the organization. In charge of monthly payroll process.--

Universidad Catolica Andres Bello 09/2001 - 07/2006
Caracas, , Venezuela
Degree: Bachelor's Degree
Major:Human Resources
Bachelor's Degree in Human Resources.

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