Highlights:

Skills:Financial Analysis, Financial reporting, Regulatory Compliance, Budgeting and forecasting, Corporate Finance, Operations Management, Office Administration, Staff Supervision, Customer Service Management, Facilities management

Bank Manager 06/2013 - current
Canara Bank, DHARWAD, KARNATAKA India
Industry: Banking
Since 2013, I have served as a manager at Canara Bank, where I have gained extensive experience in overseeing branch operations, managing teams, and ensuring customer satisfaction. My responsibilities include handling retail and corporate banking services, credit management, loan disbursement, and compliance with regulatory guidelines.Key Achievements:•Successfully managed the Narendra Branch in Dharwad District. •Streamlined operational procedures. •Fostered positive relationships with clients. •Managed a team of employees. •Played a critical role in handling difficult situations.
Professional Experience: Manager, Canara Bank 2013 – Present In my role as a manager at Canara Bank, I have been responsible for overseeing the daily operations of the bank branch, ensuring compliance with financial regulations, and providing exemplary customer service. Throughout my tenure, I have honed my leadership abilities while effectively managing branch staff and resources to meet business objectives. Key Responsibilities: • Branch Operations Management: Supervise all branch activities, including account management, loans, deposits, and retail banking services. Ensure the smooth functioning of all banking operations and adherence to bank policies. • Customer Relationship Management: Build and maintain strong relationships with both retail and corporate customers, enhancing their banking experience through personalized service, which has led to a higher customer satisfaction rate. • Team Leadership: Lead, mentor, and guide a team of employees to achieve their professional goals and contribute to the overall success of the branch. • Risk and Compliance: Ensure all transactions comply with RBI guidelines, internal policies, and anti-money laundering regulations. Maintain the highest standards of ethical conduct and risk management. • Credit and Loan Management: Evaluate, approve, and manage loan applications, ensuring compliance with credit policies and procedures while also monitoring loan portfolios to minimize risk and improve profitability. • Conflict Resolution: Handle workplace challenges and client disputes effectively, ensuring that any issues are addressed professionally and swiftly. Achievements: • Streamlined internal processes, resulting in improved operational efficiency and faster service delivery. • Successfully led the Narendra Branch, Dharwad District, and achieved significant growth in customer base and deposits. • Implemented new strategies for improving loan recovery rates, leading to a better-performing loan portfolio. • Developed strong community ties, which contributed to the branch’s enhanced reputation and trust within the locality. My role as a manager has allowed me to demonstrate leadership, strategic thinking, and a thorough understanding of the banking sector, positioning me as an effective leader in driving both operational excellence and customer satisfaction.--

Karnatak University Dharwad 06/2005 - 06/2008
DHARWAD, KARNATAKA, India
Degree: Bachelor's Degree
Major:Psychology, Criminology & Forensic Science
Minor:Sociology
I hold a degree in Arts with a focus on Psychology, Criminology, and Forensic Science. During my studies, I developed a deep understanding of human behavior, criminal psychology, and the scientific techniques used in crime investigation. I achieved academic excellence, securing a university gold medal in Criminology and Forensic Science, which highlights my strong grasp of these subjects. This educational foundation has provided me with critical analytical and investigative skills, which have been beneficial in my professional career, especially in leadership and decision-making roles.