Highlights:Participating on firewall upgrades

Skills:CCNP, NSE4, NSE5, Aruba Mobility, Vmware VCP-21

Goal:To become a Senior network engineer

Certification:Cisco CCNP(Enterprise) Fortinet NSE-4 Fortinet NSE-5 Aruba Mobility Preparing for my second Cisco CCNP ( Service provider) exam

Honor:Solving a customers connectivity issues

Network engineer 10/2022 - current
CDW LIMITED, Manchester, Great Manchester United Kingdom
Industry: Telecommunication-MSP
2nd line network engineer
Working as a 2nd line network engineer. supporting customer with BAU requests and incidents. Respond to incidents logged on the Incident Management system and provide end user technical support. Configuring and troubleshooting customer solutions. Working with Azure portal to test and request firewall policy changes to 3rd line engineers. Assist 1st line engineers if they have any questions about solutions and technologies that I had experience--
Network engineer 04/2019 - 09/2022
M247, Manchester, Great Manchester United Kingdom
Industry: Telecommunication-ISP
Network engineer role
Large scale network monitoring and support. Liaising with 3rd party vendors for wider network issues or changes. Working with our planning and delivery department for new kit handovers or faults. Sharing knowledge with junior and graduated engineers. Working with TAM team if they have any questions or need assistance with customer’s services. Configuring and troubleshooting network devices such as: Cisco, Fortigate, Huawei, Mikrotik..--

Azad University Fars Science and Research 08/2008 - 02/2013
Shiraz, Fars, Iran
Degree: Bachelor's Degree
Major:Software engineering
Computer Engineering-Software

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