Highlights:Business Developer, Entrepreneur and Change Management

Skills:Change management, Business Development

Goal:Provide business solutions and services to companies who would require to expand their Business from a human standpoint.

Certification:PROSCI - Change Management Certification (Change Management Practitioner) Scrum Master - Agile leader

Sr.Vice President - Change Management Lead 11/2017 - 05/2019
Citibank, Mexico, Mexico Mexico
Industry: Finance
Change Management Strategies for the Finance Department
Management of the Finance Transformation Program through four main projects, ensuring the addressing of impacts considering the end user´s voice. Impact and risk analysis by groups. Creation and management of custom made implementation strategies. Main Achivements Successful creation & development of the FiT Website achieving a 62% penetration towards the end users. Successful “Educational Campaign” training 600 people. Successful influence with key teams, boarding them early and leveraging them as “train the trainers” unit.--
Sr. Manager - Change Management 10/2012 - 11/2017
Santander Bank, Mexico, Mexico Mexico
Industry: Finance
Change management implementation strategies for different banking projects and solutions.
Management of diverse projects from Digital Banking, Mortgages and Auto Credit (among others). Analysis and understanding of the As-Is (processes, fluxes, etc.) to later create strategies for the new To-Be model. Customer and employee journeys, change impact mitigation. Main Achievements: Successful implementation of the "Voice Imprint" achieving minimum impact towards the Contact Center (200 calls per month out of 1000). Successful implementation of the "Mortgage Workflow" reducing attendance time by 30%. Successful implementation of the Mobile Digital Banking App"SuperMovil" achieving user ranking of 4.5 out of 5 stars by launch.--
Co-Founder 04/2010 - 04/2012
All Global Sources, Miami, Florida United States
Industry: Wholesale
Business development of wholesale Mexican marble tiles and floors.
Establishment and management of a new trading company in Miami to import, distribute and sell Mexican marble floors and tiles. Responsible of all the Business needs as well as cross-selling, partnership, marketing and public and client relations. Main Achievements: Successful alliance with 6 marble resellers to distribute the tiles. Positive equilibrium the first year, achieving a total sale of 60,000 USD for marble floors and tiles.--
Estate Manager 04/2009 - 01/2010
ProMexico, Pachuca, Hidalgo United States
Industry: Federal Government
Government relations with diverse companies to help them export different types of Mexican products.
Economic analysis of Hidalgo Estate and its main exportable products to supply and fulfill the demand abroad. Promotion and support of different companies with Business objectives. Coordination of business agendas, promotion of exporting offers and attraction of investors to the Estate. Main Achievements: Successful development of assertive networking with government agencies such as the "Business Coordinator Council" Helped 3 companies to export their products. Coordinated meetings with a Mexican exporting company resulting in sales increase by 18%.--
Business Development and General Management 04/2001 - 04/2009
Edificaciones COCEDIV, Puebla, Puebla Mexico
Industry: Construction
Management and development of diverse businesses.
Management and sales of the different Business units (construction, exports and recycling). Supervision of construction projects, FTE management. Development of exporting opportunities for the Taiwanese market. Main Achievements: Successful sale of 600 homes for the different company midrange construction projects. Successful negotiation and export of 200 Volkswagen New Bettle cars to Taiwan. Successful business development with Tv. Azteca, recycling their toner cartridges by 45%.--

Universidad Iberoamericana 08/2000 - 05/2008
Puebla, Puebla, Mexico
Degree: Bachelor's Degree
Major:International Trade
Bachelor's Degree in International Trade and Customs.

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