Highlights:Field Technician with hands-on experience in ATM maintenance – Skilled in diagnosing and repairing hardware issues, ensuring optimal performance of automated systems. Strong troubleshooting and problem-solving skills – Experienced in identifying and resolving technical issues efficiently, minimizing downtime and improving system reliability. Knowledge in cybersecurity and IT support – Familiar with system security principles, network troubleshooting, and software maintenance. Passionate about technology and fieldwork – Enjoy working in dynamic environments, solving real-world technical challenges, and continuously learning about emerging technologies.

Skills:Field Service Technician, Field Service Technician

Goal:Seeking a position as an IT Support Specialist or Field Technician where I can apply my technical skills in troubleshooting, system maintenance, and cybersecurity. Passionate about technology and problem-solving, I aim to contribute to a dynamic team while continuously developing my expertise in IT support and security. Open to opportunities that allow me to work in a hands-on environment and grow professionally

Field Service Technician 02/2024 - current
TecBan, Guarulhos , São Paulo Brazil
Experienced Field Technician specializing in ATM maintenance, troubleshooting, and hardware repair. Skilled in diagnosing and resolving mechanical and electronic issues, performing preventive maintenance, and ensuring high uptime for banking systems. Adept at working independently in field operations, following security protocols, and coordinating with banking institutions and support teams
Perform preventive and corrective maintenance on ATMs to ensure full functionality and uptime. Diagnose and troubleshoot hardware and software issues, including card readers, cash dispensers, printers, and connectivity problems. Execute firmware and software updates, ensuring security compliance and optimal system performance. Replace defective components, such as power supplies, sensors, and mechanical parts, to restore operational efficiency. Utilize diagnostic tools and technical documentation to efficiently resolve service calls and minimize downtime. Coordinate with banking institutions and security teams to perform maintenance in restricted-access areas. Maintain detailed service logs and reports for quality assurance and process improvement. Work independently in the field, ensuring adherence to safety protocols and service level agreements (SLAs)--
Industrial maintenance technician 01/2023 - 01/2024
Hardwaretech, Guarulhos , São Paulo Brazil
"Experienced Industrial Maintenance Technician with a strong background in diagnosing, repairing, and maintaining industrial machinery and electronic systems. Skilled in performing preventive and corrective maintenance, as well as installing and configuring new equipment. Adept at troubleshooting mechanical, electrical, and electronic failures to ensure minimal downtime and improved operational efficiency. Collaborated with engineering and production teams to optimize machinery performance and reliability
Performed preventive and corrective maintenance on industrial machinery and electronic equipment to ensure optimal performance and minimize downtime. Diagnosed and repaired mechanical, electrical, and electronic failures, utilizing diagnostic tools and technical schematics. Conducted calibration, assembly, and replacement of faulty components such as motors, sensors, circuit boards, and PLCs. Assisted in installation and configuration of new industrial equipment, ensuring compliance with safety and operational standards. Worked closely with engineering and production teams to improve machine efficiency and reliability. Maintained detailed service reports and logs, tracking repairs and maintenance schedules for continuous improvement--

ENIAC 01/2019 - 12/2021
Guarulhos , São Paulo , Brazil
Degree: High School Or Below
Major:Mechatronics
Completed a technical course integrated with high school education, focusing on mechatronics, automation, robotics, and system integration.

Leonardo da Silva Dainesi Field Technician, System Maintenance, Troubleshooting