Highlights:Lattice | San Francisco, CA USA (Remote) • March 2023 - Until today Technical Project Manager (Contractor) Responsibilities: Leadership in IT projects following PMBOK guidelines and Agile methodologies. Implementation of software decoupling projects utilizing DMAIC methodology. Persuasively championed the adoption of Agile methodologies for product development, enhancing team agility and project outcomes. Establishment of effective bug-tracking system with PMI practices and Agile Scrum techniques. Employed a strong service orientation by utilizing tools such as Jira, Confluence, and Microsoft Teams to enhance project management efficiency and client satisfaction. Achievements and Results: Spearheaded the successful delivery of a critical software decoupling project at Lattice, exceeding expectations by completing 15% ahead of schedule, which resulted in a 40% reduction in coupling points and enhanced system modularity by 30%, thereby boosting system efficiency and customer satisfaction scores. Achieved 40% increase in customer satisfaction and 25% boost in retention by adopting Agile methodologies. Reduced critical bugs by 40%, improving system reliability. Implemented Six Sigma methodologies, leading to significant incident reductions and software quality improvements. Professional/Personal Development • Belo Horizonte/MG • December 2019 – March 2023 Accomplished a Micromaster in Data Science and Machine Learning from the MIT Institute for Data, Systems, and Society (IDSS), ranking among top 100 students worldwide, demonstrating academic excellence and advanced technical proficiency. I engaged in intensive continuing education programs in leadership development at Harvard University, enhancing managerial and strategic skills. Engaged in the intensive FullStack program at Microverse, developing comprehensive technical skills in emerging technologies. Demonstrated social perceptiveness by contributing to social causes, where I supported cancer survivors, enhancing self-esteem through empowering photo sessions.

Skills:Information Technology, Python, Ruby, Ruby on Rails, MySQL, COBOL, JCL, Unix, Data Scientist, AS/400, IBS-ASW, DB2, RPG/ILE, ERP, Oracle, PL/1, MSSQL, Tech Lead, PMO, Project Manager, ITIL, Scrum, Six Sig, Mentoring, ETL, JasperReports, SCADA Systems, Office 365, G Suite, VMWare, Service Delivery, Network and System Administrator, Fortgate

Goal:I’m an IT Manager with over 20 years of experience and a current Master's candidate in Information Technology, specializing in strategic leadership and operational innovation. My approach emphasizes results-driven process optimizations to boost technological advancements, improving team efficiency and fostering a high-performance environment. Leading diverse teams and international projects enables me to navigate cultural and linguistic complexities, driving innovation and operational excellence globally. This blend of strategy and innovation has directly contributed to a 30% reduction in operational costs and a 25% improvement in project delivery timelines across my recent initiatives. My proficiency lies in initiating innovations and adeptly coordinating complex tasks, with an emphasis on active listening to effectively delegate responsibilities and ensure team alignment.I excel in training and developing teams, fostering significant organizational growth through skills enhancement and innovation. My capability to lead decisive meetings, organize work groups, and make collective decisions has been pivotal in driving substantial organizational enhancements. With advanced certifications in data science and machine learning from MIT and leadership training from Harvard, I possess a comprehensive understanding of various technologies and frameworks. My expertise includes PMI, Agile, Scrum, and a profound understanding of COBIT and IT infrastructure. My commitment to professional growth is evidenced by successfully spearheading projects leading to a 40% increase in system scalability and stability. Currently enhancing my skills as a Master’s candidate in Information Technology at the University of the People, I have also completed a Micromaster in Data Science and Machine Learning from MIT. These academic pursuits, with a leadership program from Harvard, reflect my ongoing dedication to professional development and technology leadership. This educational background, along with my practical experience, positions me to lead IT strategies and innovations in a rapidly evolving technology landscape, making a tangible impact on organizational success.

Technical Project Manager 04/2023 - current
Lattice, San Francisco, CA United States
Industry: Human Resource System
Leadership in IT projects following PMBOK guidelines and Agile methodologies. Implementation of software decoupling projects utilizing DMAIC methodology. Persuasively championed the adoption of Agile methodologies for product development, enhancing team agility and project outcomes. Establishment of effective bug-tracking system with PMI practices and Agile Scrum techniques. Employed a strong service orientation by utilizing tools such as Jira, Confluence, and Microsoft Teams to enhance project management efficiency and client satisfaction
Spearheaded the successful delivery of a critical software decoupling project at Lattice, exceeding expectations by completing 15% ahead of schedule, which resulted in a 40% reduction in coupling points and enhanced system modularity by 30%, thereby boosting system efficiency and customer satisfaction scores. Achieved 40% increase in customer satisfaction and 25% boost in retention by adopting Agile methodologies. Reduced critical bugs by 40%, improving system reliability. Implemented Six Sigma methodologies, leading to significant incident reductions and software quality improvements.--
Head of Innovation and Technology 07/2019 - 11/2019
EMTEL, Belo Horizonte, MG Brazil
Industry: Logistic
Successfully negotiated with Totvs to prevent substantial expenses, exemplifying my expertise in achieving favorable outcomes. Innovatively redesigned the logistics infrastructure using Ubiquiti solutions. Optimized web management among group companies to enhance digital efficiency. Led adoption and implementation of new technologies, significantly contributing to company's technological advancement. Managed technological and process transitions, improving operational efficiency. Fostered culture of continuous improvement and innovation.
Avoided expenses of 300,000 Brazilian Reais through effective negotiations with Totvs, ensuring operational stability. Reduced budget for logistics infrastructure project from 800,000 to 180,000 Brazilian Reais, directly boosting profitability. Reduced update time from 45 to 10 days and decreased costs by 54%, significantly improving digital efficiency. Accelerated technological evolution at Emtel Logística, enhancing competitive advantage and market leadership. Facilitated more agile and responsive organizational structure, improving business resilience and adaptability. Led to continuous improvements in business processes and services, positively impacting market position and customer satisfaction.--
IT and TA Manager 05/2015 - 03/2018
Marangoni Tread, Lagoa Santa, MG Brazil
Industry: Manufactures tire
Entered as IT Manager and subsequently absorbed the TA department, applying my expertise to significantly influence company’s direction. Performed critical review of the ERP maintenance contract to optimize expenses. Renegotiated mobile phone contracts, enhancing communication infrastructure while lowering costs. Directed integration of IT and industrial automation, enhancing operational efficiency. Developed and deployed the Zenon system for global automation, earning international acclaim.
Cut annual ERP maintenance costs from 500,000 to 90,000 Brazilian Reais. Secured major reduction in annual communication costs from 400,000 to 115,000 Brazilian Reais, plus 70 free iPhones for the company. Implemented cutting-edge IT and automation strategies, dramatically reducing maintenance expenses. Successfully championed Zenon automation system, achieving significant project cost savings (685,000 USD versus external estimate of 6 million USD) and expanded leadership duties, including project presentation to the headquarters in Italy.--

MIT 07/2022 - 11/2022
Cambridge, Massachusetts, United States
Degree: Master's Degree
Major:Statistics and Data Science
MicroMasters in Statistics and Data Science For a deeper dive in probability and statistics, data analysis, and machine learning, the MicroMasters offers a way to master the skills needed to solve complex challenges with data. Comprised of four online courses and a virtually proctored exam, the MicroMasters provides a professional credential and an accelerated path towards an IDSS PhD or a Master’s at many other universities.

Login to view resume: Leonardo de Andrade - IT Management Strategic Leadership Process Optimization Project Management Agile Scrum Operational Innovation Operational Cost Reduction Project Delivery Team Development PMI Data Science Machine Learning Jira System Efficiency Customer Satisfaction Six Sigma Industrial Automation ERP Optimization Contract Negotiation Software Factory ManagementConfluence