Highlights:Knowledge in the many of the areas in a travel agency as Sales, reservations, operations, billings, negotiations with providers and more.

Skills:

Goal:Give advise to the travel agencies who work with South American travel agencies or direct passengers who wants information regarding Peru.

Peru Specialist sales and reservations 06/2024 - 09/2024
Lima tours, Lima, Lima Peru
Industry: Travel Agency
*In charge of receiving the client proposals. *do the quotation *close sales *Billing *do reservations *check the file and send to operation area.
As an expert of the destination, A daily job is to start giving advise to the client that need accurate information of the destination and close with the end sale. Continue doing the quotations requested and send the proposal. Do the billings of the files. Also will do the reservations of the sold files. After, start with the precise itinerary the passenger will get with its travel. Finally, send to the operation area to start working with the file.--
Peru Specialist sales and reservations 11/2024 - current
QN travel agency, Lima, Lima Peru
Industry: Travel Agency
*In charge of receiving the client proposals. *do the quotation *close sales *Billing *do reservations *check the file and send to operation area.
As an expert of the destination, A daily job is to start giving advise to the client that need accurate information of the destination and close with the end sale. Continue doing the quotations requested and send the proposal. Do the billings of the files. Also will do the reservations of the sold files. After, start with the precise itinerary the passenger will get with its travel. Finally, send to the operation area to start working with the file.--
Peru Specialist in quality and reservations 07/2022 - 05/2024
Condor Travel, Lima, Lima Peru
Industry: Travel Agency
*Check the file if the quotation was correct according the client requested. *Modify any discrepancy the file would have. *Put the correct timing *start the reservation *send to operation area
When i received the file, needed to check if was billed, then see if the file was same as the quotation the client requested. After that and main important in Peru is to send purchase Machu Picchu entrance or Inca Trail entrance. Finally, start booking all the providers.--
Transportation assistant 09/2021 - 10/2021
Apu Productions, Tarapoto, San Martin Peru
Industry: Film
*Find providers related transportation. *make the maps for the manual for the transportation *Coordinate all the pick ups in each hotel and each transportation. *have a plan in case of emergency. *make all the people arrived on time to the call for filming.
This was a temporary job during pandemic, Paramount went to film Transformers in Peru and I was in the Tarapoto Team. We had to bring transportation from Lima, Arequipa, Huaraz, Pucallpa and Cusco to transport all the staff and crew during the filming. Each afternoon, one of the boss gave me the list of times and i was in charge to coordinate the transportation and hours of pick up, and during the whole day have enough transportation for the rest of the team. In short words in charge of the logistic of the transportation.--
Operation Coordinator Usa and Canada Market 07/2019 - 06/2020
Condor Travel, Lima, Lima Peru
Industry: Travel Agency
*coordinate the processes of operation *Receive the reserve files and verify if everything in the file is correct *Assist in case of emergency and give an immediate solution to the passenger.
Received the file from reservation area and coordinate with my colleagues to check if the file is correct. Send accurate reports of the trip to the client. In case of complaint or emergency in charge to make decisions and give a solution to the passenger immediately.--
Operation Australian Market 07/2014 - 07/2019
Chimu Adventures, Lima, Lima Peru
Industry: Travel Agency
*Check the reservations are correct *In advance coordinate with the providers to double check the services. *Visit passengers and give personal assistance. *In charge of the 24 hours phone *Assist passengers in case of emergency *Send reports to the client.
In charge of the whole ground service operation. Based in Lima as the main operation office, in charge to coordinate with my partners in Cusco, Puno, Arequipa and the rest of the country. Besides the staff i was in charge in some cases to visit our passengers to give a personal assistance., I was in charge of the 24 hours phone in case of emergency.--

San Martin de Porres University 03/1995 - 12/2000
Lima, Lima, Peru
Degree: Bachelor's Degree
Major:Tourism and Hospitality Management
Minor:Specialist in Travel Agency
5 years studied university in Hospitality and Tourism Management. Specialist in the Tourism Industry inbound travel agency.