Morden London, United Kingdom
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: PA, Team Secretary
Occupation: Office and Administrative Support
Degree: High School Or Below
Career Level: Qualified
Languages: English and Afrikaans
Highlights:With my current employment, I started out as a temporary worker, but I have become a permanent staff member, to which I am the first temporary worker at the reception area to become permanent
Skills:Word, Excel, Microsoft Outlook, Internet
Goal:My goal is to find a company in which I can grow. I enjoy a fast paced environment, working according to deadlines and managing the office. I would like to see myself in a position where I can establish myself and within approximately 5 - 6 years, I would like to be a Senior PA / Office Manager
Certification:I studied at Cape College in South Africa, my course was National Secretarial and Business Management Diploma. I achieved 2 distinctions in my finals examinations, passing with an aggregate of 65%. I furthered my education at New Frontiers, which I gained invaluable skills for MS Office and Pastel V6.0, passing with an aggregate of 97% and 2 distinctions.
Honor:Whilst at school, I was part of our schools Drum Majorettes, where I was awarded Country colours, I took part in 7 South Africa National Championships, and having won 4 championships receiving gold medals for coming first in the country.
Team Secretary / PA 09/2009 - current
The Oyster Partnership, London, United Kingdom
Industry: Recruitmen
The Oyster Partnership is a recruitmeng agency specialising in a wide spectrum of industries, e.g Estate Management, Social Care, Medical, Housing Association etc. I am currently supporting 17 consultants, 2 Senior Directors, 2 colleagues in the accounts department, and recently our company has branched out, supplying office to companies that require it. In addition, that would require me to assist these colleagues wherever needed.
Started a part-time role but showing my capabilities I moved to permanent
Initial Contact point for all candidates, ensuring tone and a welcoming environment is set.
Constantly working to tight deadlines I ensured that all CV’s are accurately updated and formatted correctly.
Responsible for managing candidate’s registration packs and associated administration supporting this.
Analysed, compiled and distributed weekly reports for consultants KPI’s and updated monthly gross profit figures through excel
Managed and controlled all aspects of the office functionality and requirements to ensure a smooth operation on a daily basis.
Over saw basic H&S Compliances for the office and updated accordingly
Supported the functionalities of two directors, three accounts staff and fifteen consultants
Controlled and organised all the diary management for the two directors as well as the office diary on the shared outlook.
Performed any other tasks that maybe required of me, often over and above the normal operations on a daily basis.--
Site Secretary 03/2008 - 06/2008
Norest Holst Plc, London, United Kingdom
Industry: Construction
I worked for Norwest Holst Plc through a recruitment agency called Office Angels. Norwest Holst was based at the RAF, where they were building hangars for aircrafts. There were four offices on the site, where I swapped offices on a rotation period of every two weeks.
Performed general administrating duties supporting the office to enure smooth operation
Managed all bookings and diary for the office schedule
Ensured that weekly, monthly reports were maintained and accurately up-to-date
Minute taking
Helped and assisted with organising various meetings and supported the event co-ordination.--
Call Centre Agent 08/2008 - 08/2009
The Listening Company, London, United Kingdom
Industry: Telecommunications
The Listening Company is a company that deal with various campaigns for Blue Chip companies through call centre work. I worked on behalf of O2 as an inbound call centre agent, doing busiiness marketing
Answering calls from customers calling in to set up business contracts
Tracking of orders placed over the phone
Assisting customers with new products and services that have been brought out by O2Ensuring that all orders are showing on the sales tracker book as well as on our daily spreadsheet that gets updated by our Credit Management Team
Chasing up customers that may need to pay a deposit to O2 for the handset they ordered
Attending meetings with new products and services, and ensuring that the confidentiality of the information is not given out to customers till the new products and services have been launched--
Merchandise Assistant 08/2007 - 02/2008
The Foschini Retail Group - South Africa, Cape Town, South Africa
Industry: Retail
The Foschini Retail Group is a major retail company is South Africa, where they have various stores under this company. They specialise in a wide variety of retail, e.g outdoor, streetwear, homeware. Initially when I started out with this company, I was employed on a contractual position covering for maternity cover, but I was given an opportunity to work for the company on a permanent basis.
Weekly and monthly reports
Liaising with international suppliers
Finalising currencies for the garments and booking currencies with the shipping department
Assisting the buyer with range build
Doing quarterly forecasts on future ranges, seeing what the next season’s key items are and building a range
Filing and Dictaphone typing
General administration duties
Chasing up invoices and deliveries with suppliers, both locally and abroad
Picking out garments to go on photo shoots
Ensuring that we do not go over our projected budget for the season
Allocating and distributing garments to stores
Assisting with meetings with the bureau
Assisted in sourcing for the buyer
Keeping an eye on our competitors
Ordering processes including stationary, business cards, office equipment and accessories--
Operations Manager Admin Assistant 08/2006 - 08/2007
The Foschini Retail Group - South Africa, Cape Town, South Africa
Industry: Retail
I started at this company as a temporary staff member covering maternity leave.
Assisting with relocations of staff members
General administration duties
Filing
Assisting with monthly reports as well as weekly reports
Assisting Operations Manager in duties where she required assistance
Taking minutes of meetings and Dictaphone typing
Ordering processes including stationary, business cards, office equipment and accessories--
Lee-Anne van Dyk Experienced Team Secretary / PA