Highlights:

Skills:ux, ui, product design, wireframing, prototyping, sketch, figma

Sr. UX Designer 03/2022 - current
Vontier, , United States
• Launched a new start-up venture: “Juxta”, a frictionless convenience retail solution with a projected revenue of $37M by implementing a true agile methodology. • Developed a product line for connected fuel dispensers in EU region that delivers full site monitoring capabilities by conducting expert VOC interviews, discovering pain points and crafting a prototype solution. • Created playbooks for ideation, incubation and acceleration of new ventures that drive organic growth through disruptive inside-out innovation as a part of the Vontier Business System (VBS).
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Sr. UX Designer 02/2021 - 02/2022
Ford Motor Company, , United States
• Gathering feedback from customers, conducting data synthesis to extract key insights, hypothesis building and wireframing for a new subsidiary, Ford Pro – a fleet management, mobility and vehicle upfitting solution. • Building end-to-end customer journey maps that describe the touchpoints of the personas and their corresponding pains. • Collaborated with the POs and BAs to write user stories and streamline existing processes, resulting in improved efficiency of the team’s performance.
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UX Designer 5/2019 - 2/2021
Amtrak, , United States
• Conducting 50+ pain-point interviews with key users, SMEs and service agents to determine the product needs and features. • Developed a user flow for Amtrak’s train cancellation and schedule change automation that reduces friction between scheduling agents and customers. • Translating user stories into high-fidelity wireframes and clickable prototypes using Sketch and InVision.
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University of North Texas 05/2017 - 05/2019
, , United States
Degree: Master's Degree
Major:Information Science
Information Science, HCI major

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