Highlights:

Skills:

Food and Beverage Coordinator 03/2021 - current
W Dubai The Palm, Dubai, Dubai United Arab Emirates
Industry: Hospitality
To provide secretarial support to director of F&B.
Support restaurant managers and staff. Written and verbal communication with other departments. Responsible for the administrative support for the F&B department and do the payroll for the entire department. Maintaining meetings, appointments and other day to day scheduling of the Director is done in time and ensuring that he has all necessary paperwork to go along with each appointment/meeting.--
Head of Restaurant Reservations 3/2020 - 2/2021
W Dubai The Palm, Dubai, Dubai United Arab Emirates
Industry: Hospitality
Managing and training my team to sell all restaurant as well as assist hotel and outside guest with a professional and positive attitude.
esponsible for all reservations of guests in all 6 venues in the hotel via email, telephone and in guests staying in the hotel.--
Pool and Beach Supervisor 09/2019 - 3/2020
W Dubai The Palm, Dubai, Dubai United Arab Emirates
Industry: Hospitality
Floor supervisor of the pool and beach club called Wet Deck. Organize and direct the work of employees in the division while ensuring guest satisfaction.
Supervise the service standards of the team and ensure the compliance of food and beverage policies and procedures. Reports and handles all guest complaints, concerns and special requests. Preparing staff rosters and ensuring punctuality. Maximizing financial performance through training and driving and motivating the team to upsell.--

Capsicum Culinary Studio 2/14 - 12/14
Cape Town, Western Cape, South Africa
Degree: High School Or Below
Major:N/A
Certificate in food and beverage preparation

Login to view resume: Kayler Bianca Boyd -