Highlights:I have a solid foundation in administrative roles, customer service, and hospitality. A recent highlight includes my temporary administrative assistant role with Boss B.V. at St. Maarten Laboratory Services. In this role, I supported the head Cytologist and assisted the Human Resource Officer with essential administrative tasks, documentation, and record-keeping?.

Skills:Computer Applications, Customer Service, Teamwork, Problem solving, Organization, Communication, Time management

Goal:I aim to advance into a managerial role within the next five years, where I can leverage my leadership skills to drive organizational success. I am passionate about contributing to dynamic environments, offering innovative solutions, and demonstrating a commitment to professional growth.

Certification:With a Bachelor of Science in Management Studies with a focus on Human Resource Management, I hold a certification in Data Entry Tools and Techniques from Alison.

Administrative Assistant 03/2024 - 06/2024
Boss B.V., , Netherlands Antilles
I was contracted by a staffing agency to temporarily assist St. Maarten Laboratory Services (SLS).
Provided administrative support to the head Cytologist, managing documents and scheduling tasks. Assisted the Human Resource Officer with various administrative tasks as needed. Ensure proper documentation and record-keeping for both administrative and human resource functions. Coordinated communication and handled inquiries within the organization efficiently.--
Front Office Agent 12/2023 - 02/2024
Sonesta Maho Beach Resort, Casino and Spa, , Netherlands Antilles
This position is responsible for guests' needs, exceeding expectations, and implementing creative solutions to provide exceptional service. Responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner, while following high standards of quality to ensure guests' satisfaction.
Greets, registers, and assigns guest rooms to guests. Issues room keys and directions to guests. Manages phone activity. Makes and confirms reservations. Collects payment and post payment.--
Admin Clerk 01/2022 - 01/2023
Plumbitech N.V., , Netherlands Antilles
Volunteer
File invoice documents in an orderly manner in a folder. Maintain accurate financial records by entering yearly invoice data into Microsoft Excel.--

Northern Caribbean University 08/2018 - 08/2023
, , Jamaica
Degree: Bachelor's Degree
Major:Human Resource Management
Bachelor of Science degree in Management studies with an emphasis in Human Resource Management.

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