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Katalin Horvath

El Tarter Canillo, Andorra

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: Casino Director, Head of Casino

  • Occupation: Management

  • Degree: Master's Degree

  • Career Level: Fully Competent

  • Languages: English, Spanish, Hungarian

Career Information:

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Highlights:Worked over 12 years in the online gaming industry in Europe allowed to me to learn and progress via various roles from customer services, operations mananagement, promotions and marketing activities, product management and leadership. I have saved more more than 1 million euros for my latest company through renegotiating existing supplier contracts and also closed deals that were pending for months and years before I joined the company. I have built up operational departments multiple times successfully and I am also proud of my contribution to the work culture improvement.

Skills:strategic leadership, Negotiation, People management, Online content strategy, Process enhancement, PnL management, Interpersonal skills

Goal:My objective is leading companies to success by developing user-centric products, leveraging direct communication, and employing a no nonsense approach throughout my leadership. Ensuring personal development for the all the teams in the company and advocating for a transparent and great culture.

Certification:BA European Business Law Law master’s degree (Hungary)


Experiences:

Casino Director 04/2022 - current
Gaming1, El Tarter, Andorra
Industry: Gambling
Working remotely from Andorra, but the company’s offices are in Liege Belgium and in Malta. I am responsible for 21 different online casino brands across 6 different markets. I built a Casino operations team of 15 from scratch and ultimately I am accountable for the Casino P&L, strategy, and product vision. In this role I implemented objectives for the department in line to achieve the company’s main goals while remaining customer oriented in every decision. I’ve created all roles within the team and implemented key frameworks to drive productivity whilst growing my team member core skills
- Developed and implemented substantially better workflows across the entire product function, emphasizing continuous planning and enhanced communications to increase overall value. - Led the enhancement of the casino lobby and in-game experience, prioritizing simple and intuitive content discovery, which resulted in a 5% reduction in browsing time and a 3% increase in time spent playing. - Managing integration roadmaps across the full offering on group level which led to 20% reduction in time to deliver - Rebuilt and enhanced the relationship with the 3rd party suppliers resulting in increased monthly discounts and exclusive opportunities for the group - Navigating new market entry to US West Virginia from Casino product perspective--
Director of Product 04/2019 - 04/2022
Betwarrior, Sitges, Tarragona Spain
Industry: Gambling
- Developed product vision for all brands in Latam regulated markets and Curacao license - Delivery of roadmap on time and within budget - Managed company-wide backlog and integration of new projects - Led the sports, casino, and QA teams, and served as the main contact for third-party partners - Supported C-level executives in building a data and results-driven culture
- Achieved profitability ahead of targets with the Casino product - Launched in 2 regulated markets within Argentina (Buenos Aires City, Buenos Aires Province) where had to ensure all technical compliance aspects are met including geolocation and all user journeys are as optimized as possible in line with the regulatory requirements - Creating a QA team and setting up best practices for monitoring product performance reducing rage clicks by 20%.--
Gaming product manager 07/2018 - 04/2019
Betsson, London, United Kingdom
Industry: Gambling
I managed 3 UK based online gaming brands for Betsson and distributed the in-house live roulette tables that was aired on Channel5 and ITV, while managing the game releases and other operational tasks, releases with Playtech. I have been preparing business cases to maximize opportunities for our players. I owned the game release roadmap and casino promotions, along with completing benchmarking. I managed the procurement process for casino content providers.
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Casino Deputy Manager 09/2014 - 07/2018
bet365, Gibraltar, Gibraltar
Industry: Gambling
I held various roles at bet365 starting from Gaming Operations Coordinator, then I was promoted in 2 years to Gaming Operations Deputy Manager, then due the department shifted to product development from operations.
As Casino deputy manager I navigated a transition period from operations to product management, while I learned product myself, I had to ensure that the 13 coordinators are also progressing with the transition as there was no manager appointed at the time. This time I was managing Playtech releases and managed the game release roadmaps in various jurisdictions and I worked directly with the Head of Casino and Head of Games to define the product goals and vision. As operations deputy manager as a level of escalation points, more serious operational issues were escalated to me. I was managing the team of 12 people while supporting the Gaming Operations Manager with defining important goals and objectives for the team. I was on-call for VIP activities to ensure they are receiving the highest level of support while managing the risks for the operation. I am proud of discovering different bonus abuse groups with the team due to our meticulous investigation. When I started as coordinator I was completing day to day operational tasks (crediting promotions, troubleshooting, winners/losers game play review, PnL reporting and bug fixing) and a project of reviewing user journeys and experiences that lead to the implementation of quick deposit along with my promotion to deputy manager.--
VIP promotions agent 06/2013 - 08/2014
Ladbrokes, Gbraltar, Gibraltar
Industry: Gambling
- Gained an understanding of customer-focused operations mainly dealing with Casino and gaming verticals via different roles as I had the opportunity to progress quickly in my online gaming career
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Education:

Karoli Gaspar University 09/2007 - 12/2012
Budapest, , Hungary
Degree: Master's Degree
Major:Law
I earned my law degree in Hungary with cum laude.


Plantijn Hogeschool 09/2010 - 01/2011
Antwerp, , Belgium
Degree: High School Or Below
Major:Business Management
This is an Erasmus program, business management course.
University of Abertay Dundee 09/2011 - 06/2012
Dundee, , United Kingdom
Degree: Bachelor's Degree
Major:EU Business Law
This is BA of European Business Law that I completed as part of a university exchange program between my home university and Abertay.

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