Singapore Singapore, Singapore
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Project Manager, IT Services and Operations
Occupation: Management
Degree: Master's Degree
Career Level: Fully Competent
Languages: English and Tamil
Highlights:EXECUTIVE SUMMARY Over Ten years experience in Technical Consultant and Managing software development for Application software and Embedded products. Including Five years+ as an Operational Consultant with vast experience in Automated Fare Collection (AFC) systems and its Operations and Services. Have a broad experience in managing projects relating to Software Development, Installation and Implementation. ? Held accountable positions in the areas of Project Planning, Operational Service Management, Agile SDLC, Business Analyst, Business Intelligence and Data Analytics. ? Improved Operational Systems, Processes and Policies for better Incident Management, Problem Knowledgement, Service Request and Business Processes. CAREER EXPERIENCE Major Achievements: ? Planned, scheduled, estimated, developed, deployed and controlled full phases of SDLC with productive and quality software solutions in a timely manner. ? Able to proactively anticipate, identify, manage and communicate operational risks, issues and changes within agreed SLA.
Skills:PMP, ITIL, Scrum Master
Goal:In 5 years’ time, I see myself progressing in the Project Management area. Taking on larger and more complex projects and learning new skills to the benefit of (the company). I am willing to invest my next 5 years gaining further experience on the job and towards professional advancement. To sum it up – I want to be an expert in project management.
Membership:PMI, Scrum Alliance, ITIL member from Exin
Certification:? Completed PMP from PMI in 2014. ? Completed ITIL Intermediate Level modules, namely Operational Support and Analysis (OSA) and Release, Control and Validation (RCV) in 2014. ? ITIL V3 Foundation Certification from ITIL in 2010. ? Certified Scrum Master (CSM) from Scrum Alliance in 2013.
Honor:Received Colleague Of the Quarter Award from LTA in 2012. Got Promoted to Senior Consultant from Executive Consultant, LTA, 2012.