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Jorge Manuel Hoffmann

, Switzerland

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: ICT-Engineer,

  • Occupation: IT and Math

  • Degree: Bachelor's Degree

  • Career Level: Qualified

  • Languages: English, German, French, Portuguese

Career Information:

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Highlights:

Skills:


Experiences:

ICT Support 09/01/2009 - 05/31/2024
Swisscom, , Switzerland
ICT Support Lv2, IT Consultant, ICT Admin
- Incident-Management (Ticket processing) - Asset Management (Inventory management) - Service Now AM MDT Roles Deployment - Active Directory (User Accounts, PWD User Accounts) - Remote Support / End User Support - Customer Boutique & Trade Popups HW & SW (Installations, configurations, End Tests), Contact, Organization, Planning with Stand Bauer – Promotion Tools - Network Support DHCP Migration, Switch’s/AP Port Configuration, Swisscom & Customer Router, Customer Trade Popups, etc. (Cooperation with Customer Network & Facilities) - Hardware Rollout (Desktop, PC, cash registers, tablets, printers) - Apple iPads Deployment / Enrollment (Intune Microsoft Endpoint Manager Admin, MFA)--

Education:

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