Highlights:

Skills:Project Management, Azure, PMP, Scrum Master, Cybersecurity, Agile

Certification:PMP, Advanced Scrum Master, Advanced Product Owner. Kanban Professional, Business Relationship Management Professional, Certified SAFe 5 Scrum Master, ICAgile Certified Professional, Microsoft Certified: Azure Fundamentals

Project Manager (PM) & Business Representative (BR) 06/2021 - 03/2024
Citi, SANTIAGO, Metropolitan Chile
Industry: Finance
Responsible for managing the IT Portfolio and serving as the liaison between Business, Local and Regional Operations teams, and Technology, executing IT projects, incidents, and support for Caribbean countries, ensuring each project is implemented as planned.
• Led a remote team in the "Dimsa Application Improvements" project, negotiating the purchase of application codes from a Vendor whose contract expired, allowing internal management. Reviewed system functionalities, trained users, generated reporting for decision-making, and kept the Regulator informed. Successfully negotiated with the Vendor for internal handling of the application. • Prepared a plan, defining milestones and task allocation for the automatic submission project to the Cevaldom regulator of transactions negotiated by Traders with clients in the Bloomberg system. Conducted weekly meetings to track progress, inform stakeholders, and resolve doubts with Senior Managers and the regulator. Reduced transmission time from 30 manual minutes to 2 automatic minutes by connecting 4 systems. • Directed and presented the technology portfolio biweekly to senior managers of Business, Local and Regional Operations, indicating each project with its KPIs, progress, pending points, and next steps. Kept user areas informed, influencing decision-making and prioritizing resources and activities through strategic thinking, leadership, and empowerment.--
IT Business Analyst & IT Project Manager 03/2018 - 06/2021
Citi, SANTIAGO, Metropolitan Chile
Industry: Finance
Responsible for analyzing, testing, and implementing requirements for Latam countries for a document management system, participating in the project lifecycle.
• Managed a project with a cost exceeding $1M USD for migrating over 30 processes to a document management system, leading a team of analysts and developers, communicating in Spanish and Portuguese. Simplified processes from different sources into a single system, delivering in sprints, and training users. • Analyzed requirements with users and technical teams to migrate from BPM to a document manager, applying Scrum methodology, collaborating in user stories and epics in Jira and Confluence. Delivered complete products in sprints ready for user utilization.--
Siebel Consultant 07/2016 - 09/2016
Innova-Group, SANTIAGO, Metropolitan Chile
Industry: Tech
Worked in a Siebel integration project participating in the analysis and design of the solution.
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Information Technology Business Analyst 09/2016 - 03/2018
Kibernum, SANTIAGO, Metropolitan Chile
Industry: Finance
Fulltime in Citibank
Business Analyst in Citibank as third party employee for Latam IT projects, coordinating and developing in all the stages.--
Business Analyst 02/2015 - 04/2016
Aplicaciones Computacionales SPA, , Chile
Industry: Tech
Worked in an Implementation of Siebel Loyalty 8.1 setting up: Task UI Workflows Transient BC
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Siebel Consultant 05/2013 - 12/2014
Accenture, SANTIAGO, Metropolitan Chile
Industry: Tech
Worked in a maintenance Siebel Financials 7.7 banking team doing: Configurations and uploads of EIM (data management) using SQL Server and Unix Server Manager. Siebel Workflows configurations. Siebel Marketing Configurations Batch Process and Control-M Oracle database procedures and functions
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Siebel Consultant 12/2011 - 05/2013
everis, SANTIAGO, Metropolitan Chile
Industry: Tech
Worked in a maintenance Siebel Financials 8.0 banking team, setting up and uploading EIM (data management) using SQL Server and Windows Server Manager.
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Universidad Tecnológica de Chile 03/2007 - 12/2010
SANTIAGO, Metropolitan, Chile
Degree: Bachelor's Degree
Major:Computer Engineer
Computer Engineering

Resume Jonatan Tobar IT Project Manager PMP Scrum Master Agile Spanish Portuguese English German Azure AWS Cloud Cybersecurity