Highlights:A standout moment in my career has been designing and implementing custom CRM web applications as a freelance Python/Django developer. This project required end-to-end ownership, from scalable database design to deploying complex workflows that significantly improved client business processes. Seeing the direct impact of my work on client efficiency and user engagement was incredibly rewarding and underscored my dedication to delivering innovative, high-quality solutions.

Skills:ISC2, AWS, Database Admin, Data Analytics, Process Design, Operations

Goal:My career goal is to leverage my expertise in data analytics, process optimization, and software development to drive meaningful advancements in technology and infrastructure reliability. I am passionate about solving complex challenges with innovative solutions that enhance operational efficiency and support high-impact initiatives.

Certification:- ISC2 / Certified in Cybersecurity (CC) - AWS Certified Cloud Practitioner - AWS Storage Data Protection & Recovery - Google / Generative AI - Codecademy / SQL & Python - CoderHouse / Web Testing and QA - Codo a Codo Initiative by City of Buenos Aires / Full Stack Python

Operations Manager 04/2024 - current
Stafi, Alajuela, Alajuela Costa Rica
As an Operations Manager, I design, build and optimize dynamic processes, including decision trees and workflow routes, tailored to clients in the legal and HR sectors. A key aspect of my job involves designing process flows by anticipating and planning for all potential outcomes and possibilities.
Some of my tasks are: * Log reviews * Database administration and troubleshooting * Front end, UI/UX design and maintenance (JS/HTML/CSS) * Help Desk support * Testing and debugging * Patching applications to processes * Designing and building processes * API and Webhooks management and implementation * Ad-Hoc process updates and logical improvements--
Data Analytics & Reporting 06/2023 - 03/2024
TransPerfect, Alajuela, Alajuela Costa Rica
? Data Collection and Integration. Gather data from diverse sources including time tracking systems, call logs, and employee databases. ? Implement ETL processes to efficiently integrate data related to worked hours, call volumes, etc; into the company's database. ? Ensure data integrity and consistency through regular audits and data validation procedures, contributing to reliable reporting and insights. ? Generate comprehensive reports and dashboards to visualize KPIs, such as call volume trends, call durations, and productivity metrics.
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Data Analytics Specialist 06/2020 - 01/2023
JPMorgan Chase, Buenos Aires, Buenos Aires Argentina
Industry: Financial
? Optimize HR management through data analytics, statistical models and database management. ? Manage and analyze workforce and immigration data for foreign employees. ? Maintain an up-to-date roster of foreign national employees and their immigration status. ? Design scalable HCM and Immigration reports that provide clear and actionable insights. ? Automate profile management to ensure a clean and updated client database and reports.
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Immigration & Mobility Senior Data Analyst 06/2017 - 06/2020
Globant, Buenos Aires, Buenos Aires Argentina
Industry: Technology
? Provide detailed data analysis supported on various sources and databases, on foreign national employees working abroad. ? Analyze and organize data to create detailed spreadsheets and dashboards focused on relocations and mobility processes. ? Manage foreign national employee database and provide metrics and budget estimates to hiring managers. ? Prepare historical reports on foreign national employee population growth. ? Run and improve SQL queries for workforce analytics, recruiting, and immigration teams to update and maintain databases.
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Business Operations Analyst 06/2014 - 06/2017
Accenture, Buenos Aires, Buenos Aires Argentina
Industry: Technology
? Assess and analyze immigration reports, international relocations, and mobility cases. ? Assist and guide employees traveling abroad for business or relocation. ? Process various visa types for Latin American countries. ? Create automation scripts for web-scraping using Python, Selenium, and PANDAS for online applications. ? Implement automation processes using Python to optimize immigration form fillings and avoid errors. ? Provide support and advice on immigration matters, destination services, and case management.
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Universidad Santa Maria 01/2002 - 06/2006
Caracas, Caracas, Venezuela
Degree: Bachelor's Degree
Major:Corporate PR and Marketing
Bachelor Degree in Corporate Communications

Joel Sanchez Resume 2024