Highlights:LATAM - Customer Supply Chain Specialist at Logitech

Skills:Supply Chain, Problem Solving, KPI, Market Research, Marketing, Pricing, Dashboards, S&OP - MPS - DRP, APICS, Power BI

Goal:Supply Chain Specialist

Certification:APICS - Basics of Supply Chain Management MBA - Logistics and Supply Chain Management

LATAM - Customer Supply Chain Specialist 01/2022 - 12/2022
Logitech, Sao Paulo, Sao Paulo Brazil
Industry: Manufacturing
BackLog Management Commit Management
• Calculation of stock availability according to the BL in Latin America; • Development of Power B.I Dashboards for goal tracking and RMA in Latin America; • Implementation of Oracle System improvement in Latin America; • Team work with Supply Chain Excellence team to develop new process and files for order allocation; • Perform the weekly distribution plan for Brazil; • Support for sales team in Latin America in order placement.--
Business Inteligence Analyst 01/2021 - 06/2021
Dentsply Sirona, Sao Paulo, Sao paulo Brazil
Industry: Manufacturing
Dashboards Sales Pipeline Leads extraction
• Excel database integration for goal tracking and leads follow up in Excel and Power B.I DashBoard; • Development of simulators for promotional sales packs; • Maintenance and Update of Power B.I Dashboards; • Order management automatization; • Order approvement according to marketing promotional packs; • Support the national sales team B2C; • Leads extraction in Neoway system.--
Marketing Analyist 10/2019 - 01/2021
Dentsply Sirona, Sao Paulo, Sao Paulo Brazil
Industry: Manufacturing
Pricing P&L Marketing Events
• Profit and loss planning; • Gross Margin calculation for promotional packs; • Calculation and development of pricing strategy to compare portfolios with other market copetitors; • New products subscribment in the ERP; • National Supplier Management for implants guides; • Development of Gross Margin Simulators; • Development of management reports; • ROI calculation in marketing events; • Leads Management in CRM. • Support national market-place--
Customer Experience Analyst 11/2017 - 10/2019
Dentsply Sirona, Sao Paulo, Sao Paulo Brazil
Industry: Manufacturing
RMA B2B and B2C customer management
• Responsible for the RMA process in B2B and B2C sales; • Manage around 60 simultaneous process at Sales Force and ISO system; • Ingratiation with national sales team and all departments involved in the RMA process (Sales, Logistics, Tax, Finance and Quality). • Responsible for work flow development in Sales Force • Contact with all distributor network at national level.--
Supply Chain DRP Intern 01/2014 - 10/2014
Dupont, Sao Paulo, Sao Paulo Brazil
Industry: Manufacturing
Material Planning DRP S&OP MPS DRP
• Perform the material planning distribution of imported and manufactured in Brazil products (DRP); • Development of tools to give visibility of the warehouse transfers; • Elaborate the product availability report for the sales tem; • Import process management in the Iron Mountain systems in order to conform with blue line audit of Receita Federal; • Assist in weekly decision making DRP meetings, in order to perform the DRP plan;--
Import Analyst 10/2014 - 01/2016
Dupont, Sao Paulo, Sao Paulo Brazil
Industry: Manufacturing
Import Operations End to End import follow up Goods clearense
• Direct Actuation in Supply Chain, responsible for the “end to end” import operation; • Finished goods and raw material importation for the food industry, with Anvisa regulation; • Shipment coordination from origin port – arrival – transport and warehouse; • Documental check and analysis according to Brazilian laws; • Import follow-up with customs brokers; • Control, Maintenance and Development of departure spreadsheets; • Direct contact with exporters monitoring the process from the goods manufacturing until departing; • Metrics Follow up to evaluate the process;--

Universidade Metodista de Piracicaba 01/2010 - 12/2014
Piracicaba, Sao Paulo, Brazil
Degree: Bachelor's Degree
Major:International Trade
Major with focus in international Logistics, import and export, economy, macroeconomy, product marketing.

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