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Jessica Gracey

Sacramento California, US

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: Customer Experience Associate,

  • Occupation: Business and Finance

  • Degree: Bachelor's Degree

  • Career Level: Entry Level

  • Languages: English, French

Career Information:

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Highlights:

Skills:


Experiences:

Customer Experience Associate 02/2021 - 06/2022
TD Canada Trust Bank, Ajax, Ontario Canada
Industry: Commercial Banking
My experience as a bank teller has allowed me to further my knowledge in the banking and finance industry with direct correlation to what I've learned in my bachelors degree. It allowed me to get hands on experience and make real impacts within the industry at a young age.
Provide day-to-day banking services to customers by completing deposits and withdrawals, loan payments, cashing cheques, and issuing drafts. Exceeded customer satisfaction benchmarks along with referral benchmarks on weekly basis Performed special requests by closing accounts, taking cheque orders, exchanging foreign currency, providing statements, copies, and referrals.--
Artists Relations 07/2020 - current
DNR Productions, Toronto, Ontario Canada
Industry: Entertainment
Responsible for suggesting new artists for concerts and festivals, along with communicating with those artists in order to create structured deals that benefit both the company and the performer. I was responsible for ensuring a smooth process for the artists who come into the city, booking hotels and organizing transportation, obtaining items on artists riders, and ensuring an immaculate experience for the artist and their team promising a stable healthy relationship and reputation for the company.
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Event Sales Specialist 01/2017 - current
Envy Productions, Toronto, Ontario Canada
Industry: Entertainment
Exceeded established productivity goals by generating ticket leads through individual marketing Actively investigating new marketing strategies, promotional opportunities, and the performance of competing events and festivals Structured and organized payment deals and terms Build creative strategies to increase customer satisfaction and attain sales targets
Exceeded established productivity goals by generating ticket leads through individual marketing Actively investigating new marketing strategies, promotional opportunities, and the performance of competing events and festivals Structured and organized payment deals and terms Build creative strategies to increase customer satisfaction and attain sales targets--

Education:

Wilfrid Laurier University 09/2018 - 09/2020
Waterloo, Ontario, Canada
Degree: Bachelor's Degree
Major:Economics
Minor:Financial Management
Partial degree and then transferred credits to another school to finish degree.


Seneca College 09/2020 - current
Toronto, Ontario, Canada
Degree: Bachelor's Degree
Major:Commerce
Minor:Financial Services Management
I have two semesters left (8 months total) of my bachelors degree.

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