Highlights:

Skills:Customer Satisfaction, Best-Fit Sales, Customer Experience, Critical Thinking, Problem Solving

Goal:I would love to get into a career with possibilities to grow in both the current role, as climb higher up the ladder.

Customer Representative 04/2021 - 01/2025
Telenet Retail, Turnhout, Antwerpen Belgium
Industry: Telecommunications
Worked in a tight-knit team at Telenet/Base in Turnhout, Belgium, to provide exceptional customer service. • Addressed customer inquiries on billing, late payments, and technical services. • Implemented effective sales strategies to retain customers in the competitive telecom landscape. • Utilized industry expertise to ensure customer satisfaction and loyalty.
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Sales Representative 10/2020 - 03/2021
D&P Belgium, Ranst, Antwerpen Belgium
Industry: Door To Door Sales
• Conducted door-to-door sales of Gas and Electricity, collaborating with suppliers to secure the lowest market prices for clients. • Managed client relationships and provided personalized energy solutions to meet their needs. • Achieved a 20% increase in sales revenue through effective negotiation and customer acquisition strategies.
Quit in 6 months due to Covid-19 lockdown.--

Resume Jenthe Sels