Tucson Arizona, US
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: business analyst, business intelligence analyst
Occupation: IT and Math
Degree: Master's Degree
Career Level: Entry Level
Languages: English
Highlights:
Skills:SQL, PowerBI, Tableau, Salesforce
Analyst Intern/ Co-op 05/2024 - current
GE Appliances, Louisville, Kentucky United States
Industry: Manufacturing
Developed interactive Tableau Dashboards using customized SQL queries for Customer Segmentation Analysis.
Conducted data analysis and report validation with Salesforce by collaborating with ASMs and the DT team to enhance sales effectiveness.
Performed comprehensive mobile testing of the CustomerNet application, improving utilization for sales reps and customers.
Updated Standard Operating Procedures (SOPs) and training content for business applications and reporting.
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Programmer Analyst 08/2021 - 07/2023
Cognizant, Pune, Maharashtra India
Industry: Information Technology and Services
Aligned stakeholders and technical team, reducing development time by 20% and increasing user engagement by 10%.
Resolved 27 defects and implemented 6 product enhancements, improving application performance by 15%.
Documented test cases and conducted User Acceptance Testing (UAT) walkthroughs, ensuring compliance with client deliverables.
Utilized SQL queries to extract, analyze, and prepare client data reports for data-driven decision-making.
Recognized for achieving or exceeding 95% customer satisfaction rate and meeting key performance indicators.
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Shri Ramdeobaba College of Engineering and Management 07/2017 - 05/2021
Nagpur, Maharashtra, India
Degree: Bachelor's Degree
Major:Mechanical Engineering
Problem-Solving Skills: Engineering taught me to approach complex problems methodically
Technical Proficiency: My experience with engineering tools and software made it easier to adapt to analytical tools like SQL, Python, and data visualization platforms.
Attention to Detail: The precision required in engineering has been essential in ensuring accuracy and reliability in my data analyses.
Analytical Mindset: Engineering instilled a strong analytical mindset, enabling me to make data-driven decisions and contribute effectively to business strategies.
Login to view resume: Jay Giradkar Resume -
Indore, India