Highlights:

Skills:Windows, Server, Firewall, Network, Switch, Desktop, Helpdesk, support

Senior Support Analyst 03/2023 - current
Brasilpontocom, Vitória, Espirito Santo Brazil
Professional with more than 15 years of experience in the field, work in infrastructure and helpdesk support in directly contact costumers.
Installation and configuration of Servers Storages and Switches. Installationand configuration of VMware solutions. Installation and configuration of Page 1 of 4 Hyper - V solutions. Installation and configuration of Arcserve and Veritassolutions. User support, computer maintenance, Windows Server operatingsystems, as well as standard applications and software. Backup and firewallroutines, network settings, routers, wireless network, solid knowledge inActive Directory, DHCP, DNS, GPO, SMTP, SNMP, etc. Knowledge in Linux,monitoring Zabbix and Grafana.--
Network Administrator 10/2021 - 03/2023
Ilha Service, Vitória, Espirito Santo Brazil
Professional with more than 15 years of experience in the field, work in infrastructure and helpdesk support in directly contact costumers.
Coordination of internal and external IT team. Installation, management andmaintenance of Windows Server 2012 networks. Management of backupsolutions. Microsoft Office Mail Solution Management. Management ofManaged Switches, Proxies, Enterprise Level Content Filters. Installation,management and maintenance of Fortigate, Checkpoint, Mcafee and SonicWall Firewalls. Installation, management and maintenance of networkequipment: routers, switches, wireless controllers, and access points. LAN/MAN network management. TCP/IP, DNS, DHCP, SNP, SNMP, HTTP(S),FTP, SSH, POP3, SMTP, IMAP, protocol management. Management of Coreswitches, routings, VLANs and ACLs.--
Infrastructure analyst 09/2020 - 10/2021
By Seven, VItória, Espírito Santo Brazil
Professional with more than 15 years of experience in the field, work in infrastructure and helpdesk support in directly contact customers.
Administration of VMware vSphere, Microsoft virtualization solutions: Hyper V,AD, DNS, DHCP, WSUS, Scripts and Powershell. Implementation of antivirus, software, storage systems and backup solutions from various manufacturers.Working with the infrastructure team in dealing with incidents, restoring services and performing related activities.--

Estácio de Sá 06/2018 - 12/2021
Vitória, Espírito Santo, Brazil
Degree: Associate's Degree
Major:Information Technology Management
Manager it resources, cloud and budgets.

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