Highlights:

Skills:Selling, Communication and Time management

Goal:Seeking a position where I can fully utilize my outside sales experience, marketing knowledge, corporate training and sales management skills to increase profits and bolster growth

Certification:Developing Your Sales Technique Initial Development school Getting Started in Your Territory Code of Conduct: Awareness and Understanding

Honor:Sales Achievement Awards By Msd, Eli Lilly, Lundbeck pakistan

Customer Service Agent 12/2012 - current
BFC Exchange Ltd, Karachi, Sindh Pakistan
Industry: Finance
? Responsible for investigating payment queries in an environment where thousands of transactions are processed each day. ? Ensure payment queries are resolved in a timely manner. ? Resolving customer queries and complaints while ensuring the best in class customer service. ? Ensure all queries received by telephone, email or chats are handled in a professional manner. ? Ensure all queries are logged accurately and in a timely manner and follow up on pending unresolved queries are done on a daily basis. ? Manage back-end operations to ensure smooth delivery of Customer Service.
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Sales Promotion Officer 11/2010 - 12/2012
Lundbeck Pakistan, Multan, Punjab Pakistan
Industry: Pharmaceutical
? Reporting to Area Sales Manager ? Active promotion of Cipralex and a Brand new product “Ebixa” in Multan city to Health Care Community ? Managing outstations sales of Bahawalpur and Rahim Yar Khan ? Monitoring daily sales, Sales forecasting & Planning ? New Business/Channel Development ? Conducting seminars and presentations on product as well as disease area
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Business Development Executive 02/2010 - 11/2010
Intertek Pakistan Pvt. Ltd., Lahore, Punjab Pakistan
Industry: Inspection and Testing
? Reporting to District Sales Manager ? Active promotion of “Humalog” Insulin and a Brand new product “Byetta” in Multan city to Health Care Community ? Managing outstations sales of Bahawalpur, Rahim Yar Khan, Burewala, Vehari and D.G. Khan ? Monitoring daily sales, Sales forecasting & Planning ? Conducting seminars and presentations on product as well as disease area
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Professional Sales Officer 05/2004 - 12/2009
MSD Pakistan, Multan, Punjab Pakistan
Industry: Pharmaceutical
? Reporting to Regional Manager ? Exposure of Sales at Multan city ? Given assignment to manage cardiovascular business unit on an individual basis ? Managing outstations sales of Bahawalpur & Rahim Yar Khan ? Monitoring daily sales, Sales forecasting & Planning
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B.Sc.Hons.Agriculture 10/1998 - 10/2002
Multan, Punjab, Pakistan
Degree: Bachelor's Degree
Major:Agronomy
Degree Completed

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