Highlights:With over 15 years of professional experience, I have developed a comprehensive skill set in Corporate Communication, Hospitality, Administration, Procurement, Corporate Relations, Operations Management, Student Counseling, and Event Management. I hold degrees in Business Administration and Hospitality Management and multiple professional certifications.

Skills:Project Management, Hardworker, Teamworker, Communication, Training and Development, negotiation skills, Food and Beverages (F&B), IT expertise, Operations Management

Goal:To leverage my expertise in process optimization, resource management, administration and procurement, to drive operational excellence, improve productivity, and support the strategic goals of the organization. I aim to implement innovative solutions that enhance efficiency, reduce costs, and create value for stakeholders while fostering a positive and collaborative work environment.

Membership:AIPMM - The Association of International Product Marketing and Management

Certification:Google Project Management Professional Google Inc. Communication in the 21st Century University of California, Irvine Management Foundations in Hospitality Industry University of North Texas, USA Food and Beverage Management Bocconi University, Italy International Hospitality & Healthcare Services Marketing Yonsei University, Korea Diploma in Hospitality Management Alison Education - CPD The Fundamentals of Hotel Distribution ESSEC Business School, France Customer Relationship Management HP Life Social Entrepreneurship HP Foundation Event Planning Foundations LinkedIn Learning Event Planning Project Management Institute Work Smarter with Microsoft Excel Microsoft Corporation Cisco Certified Network Associate University of the Punjab

Honor:Employee of the Quarter Award at UMT Appreciation Award from Orange Line Metro Rail Transit System (OLMRTS)

Head of Procurement 03/2024 - current
AlKhidmat Foundation Pakistan, Lahore, Punjab Pakistan
Industry: NPO
I am currently working as Procurement Manager at AlKhidmat Foundation Pakistan. In this position, I am responsible for developing sourcing strategies, vendor negotiations, metric tracking, and supply contract management. Manage vendor relationships by negotiating contracts and ensuring timely delivery of goods and services and ensuring compliance with regulatory requirements and industry standards.
• Manage vendor relationships by negotiating contracts and ensuring timely delivery of goods and services • Ensure compliance with regulatory requirements and industry standards • Devise and use fruitful sourcing strategies • Discover profitable suppliers and initiate business and organizational partnerships • Negotiate with external vendors to secure advantageous terms • Approve the ordering of necessary goods and services • Finalize purchase details of orders and deliveries • Examine and test existing contracts • Track and report key functional metrics to reduce expenses and improve effectiveness • Collaborate with key individuals to ensure clarity of the specifications and expectations of the company • Foresee alterations in the comparative negotiating ability of suppliers and clients • Expect unfavourable events through the analysis of data and preparation of control strategies • Perform risk management for supply contracts and agreements • Control spending and build a culture of long-term savings on procurement costs • Coordinated with other departments to ensure smooth flow of materials • Monitoring warehouse operations to ensure accuracy and efficiency • Conducting measurements on various aspects of hospitality operations, such as F&B, Food Hygiene, food serving, and staff training--
Program Manager - Corporate Linkages and Placements 08/2020 - 03/2024
University of Management and Technology, Lahore, Punjab Pakistan
Industry: Higher Education
I led the corporate linkages team to promote UMT initiatives, students, and alumni in the industry and secure placement opportunities for UMT students.
• Industry-Academia corporate linkages • Business leaders’ engagement • UMT COOP education program • Student's placement services • Formulation of the Industry Advisory Board (IAB) • Engaging companies and faculty for the Faculty Secondment Program (FSP) • Memorandum of Understanding (MoU) • Maintaining employer and external relations • Developing placements and linkage strategies • Execution of skills enhancement activities for students and alumni • Facilitating students to proceed on an optimal professional career path • Career counseling and career development • Career Preparedness Coaching workshops • CSS initiative of UMT and CSS Preparatory Lab • Customer Relationship Management (CRM) • Event Management: Recruitment Drives, Job Fairs, HR Summit, HPLs, BLFL, CEO Summit, Alumni Reunions, Employers Networking Nights, and Podcast • Research and feasibility reports: University establishment (HEC), MS Program analysis • Special Business Development Projects: RUDA, STZA, CBD--
Operations Manager 07/2013 - 07/2020
Wild Jasmine Company KSA, Khobar, Eastern Province Saudi Arabia
Industry: Food & Beverages
Oversee and direct the operations of the company's five brands, ensuring efficient performance and adherence to company standards: 1. Blé Restaurant 2. Ocean Café 3. The Grey Bakery 4. Jasmine Specialty Coffee 5. Golden Ground Decoration EST.
• Executed corporate meetings, business development initiatives, and franchise programs, and implemented standards and SOPs for project execution. • Identified untapped markets and evolving customer requirements through extensive research • Contributed to developing menus and recipes with attention to design and presentation • Ensured hygiene and cleanliness of personnel, service area, and food stations • Ensured the accuracy and compliance of materials procured, work completed, and task force operations • Developed and implemented strategies to increase customer retention through loyalty programs and discounts • Implemented campaigns resulting in higher sales and customer engagement • Managed end-to-end procurement processes, including quotations, vendor selection, delivery competitive analysis, and invoicing • Oversaw the coordination of visa processing for international hires • Handled employee affairs such as evaluations, increment management, vacation planning, and HR ticketing • Worked closely with colleagues to execute effective marketing initiatives and leverage social media interactions • Efficiently managed scheduling and logistics for meetings, conferences, and travel arrangements • Supervised corporate catering services to ensure consistent standards in quality and design. • Planned and executed a wide range of events, including corporate meetings, conferences, training sessions, and casual parties • Conducted inspections of event venues, ensuring seamless coordination of logistics, services, and backstage operations. • Effectively oversaw bakery production and managed waste handling • Assisted with ongoing projects by managing office support for manpower and materials • Managed IT Support for Omega & Foodics P.O.S systems, overseeing reporting and inventory management • Registered and managed orders, invoices, and vendor portals for Aramco and Sabic--
Guest Service Officer 08/2009 - 05/2011
Pearl Continental Hotel, Lahore, Punjab Pakistan
Industry: Hospitality
As a Guest Relations Officer at Pearl Continental Hotel Lahore, I acquired extensive experience in customer service, corporate client relations, and guest interactions. I handled VIP guest services, managed foreign delegations, and supervised food and beverage operations for events and corporate conferences.
Maintained an accurate record of all guest accounts using OPMS • Scheduled staff shifts according to occupancy forecast projections • Organized group bookings, including assigning rooms, taking deposits, managing guest lists, and coordinating billing instructions • Provided concierge services such as restaurant reservations, transportation arrangements, and sightseeing tours • Performed checks on rooms and overall property daily • Recommend guests to join loyalty programs and special promotions to stay connected • Answered guest inquiries, recommending shopping, dining or entertainment • Generated reports on occupancy, night audit, and room division • Managed food and beverage services for events and exhibitions, conferences, and corporate meetings--

University of Management and Technology (UMT) 08/2004 - 08/2008
Lahore, Punjab, Pakistan
Degree: Bachelor's Degree
Major:Business Administration, Marketing
Minor:Finance, Economics, Management
Business Administration Honors

Login to view resume: Husnain CV 2024 - CV, Husnain, Management, 2024