Highlights:I have over 12 years of professional experience in various fields, including management, IT, sales, and customer service. As a former manager of a large internet service company with over 20,000 active subscribers, I successfully led a team of 20 employees during the Elecomp 2018 exhibition, achieving significant sales milestones. Additionally, I have hands-on expertise in IT support, network administration, and sales strategies. My ability to handle high-pressure situations, such as managing difficult customers, combined with my organizational and problem-solving skills, has consistently resulted in improved operational efficiency and customer satisfaction

Skills:Warehouse Worker, General Labor, Stocker, Production Worker, IT Support Technician, Network Technician, Help Desk Support, System Administrator Assistant, Inventory Manager, Retail Associate, Entry-Level Jobs

Goal:My career goal is to leverage my extensive experience in management, IT, and customer service to contribute to the growth and success of a dynamic organization. Initially, I am eager to begin with entry-level or general positions to integrate into the workplace culture and enhance my English proficiency. Over time, I aim to progress into leadership roles such as team leader or sales manager, where I can apply my skills in team management, problem-solving, and innovative thinking. I am highly motivated to learn and adapt to new environments, with a strong commitment to professional growth and organizational success

Membership:Former member of the management team for the Elecomp 2018 exhibition, representing a major internet service company. Active participant in professional workshops and training sessions on IT network administration and sales strategies. Member of internal organizational committees focusing on customer satisfaction and operational improvement in various roles

Certification:Bachelor’s Degree in Information Technology (IT), Islamic Azad University, 2007. Certification in Network Administration and Mikrotik Essentials. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and basic HTML/CSS. Hands-on experience in computer hardware and software assembly and troubleshooting. Practical knowledge of CRM tools and data analysis software

Honor:Recognized as the top-performing manager during the Elecomp 2018 exhibition for achieving outstanding sales results. Awarded for excellent leadership and team management in a high-pressure environment, leading a team of 20 employees. Received commendation from senior management for consistently improving customer satisfaction and operational efficiency in a company with over 20,000 active subscribers

Analyst and Trader 02/2017 - current
Financial Markets Trader, Tehran, Iran
Developing and optimizing trading strategies using advanced software. Managing and executing trades in stock markets and Forex. Analyzing historical cases and identifying price patterns to predict market behavior. Training and guiding the trading team in technical and fundamental analysis
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Company Manager 04/2011 - 09/2023
Asiatech Company Agency, Tehran, Iran
Selling ADSL, TD-LTE, ber internet, wireless internet products along
Increasing sales and advertising for online products through various methods including phone, email, and SMS Establishing communication with business networks and collaborating with various commercial numbers to market and sell products Following up orders and delivery under pressure Recording and expediting online sales processes using sales management systems Selling ADSL, TD-LTE, ber internet, wireless internet products along with familiarity with 0 to 100 installation and implementation Managing 50 personnel in the organization Conducting motivational meetings for sales Attracting sales representatives Identifying new sales opportunities and enhancing marketing activities--
Manager 10/2006 - 03/2011
Computer and Internet Cafe Services, Tehran, Iran
Buying and selling hardware Corporate sales Hardware and software repairs, active and passive networking Website design with HTML and CSS Processing internet registrations Developing and implementing business strategies Managing project teams and staff Analyzing and optimizing operational processes Planning and controlling budgets Enhancing quality and improving organizational performance
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Hardware Support 07/2006 - 08/2006
Kargozaran Newspaper, Tehran, Iran
Repair and maintenance of computer hardware Troubleshooting hardware issues in devices Testing and upgrading hardware components Installation and conguration of new hardware Consultation and guidance on purchasing and using hardware equipment
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Network Support 04/2005 - 06/2005
Shipping Company, Tehran, Iran
Installation and conguration of network servers Checking and repairing hardware of computers and laptops Installing and conguring necessary software for the network Support and troubleshooting related to operating systems and applications Management and support of internet services and network security
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MTCNA Professional Certicate 09/2017 - 01/2018
Tehran, , Iran
Degree: Bachelor's Degree
Major:13
Institute: Technical Complex of Tehran

Login to view resume: HusseinTaghaviMohaad - Management-IT Support-Network Administration-Customer Service-Sales Management-Team Leadership-Data Analysis-CRM Tools-IT Solutions-Customer Satisfaction-Warehouse Management-Inventory Control-Problem-Solving-Troubleshooting-Computer Hardware-Sales Strategies-Retail Operations-Team Collaboration