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Hammad Iqbal

Lahore Punjab, Pakistan

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: Technical Support, Java

  • Occupation: IT and Math

  • Degree: Bachelor's Degree

  • Career Level: Experienced

  • Languages: English,Urdu,Punjabi

Career Information:

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Highlights:

Skills:

Certification:Oracle Certified Professional, Java SE 6 Programmer,2012 Lahore Oracle 11g (SQL Fundamentals 1 Exam code 1z0-051),2011 ITILV3 Foundation Certification Year 2010, Lahore CCNA 2.0 Year 2001, Lahore MCP Year 2000, Lahore

Honor:Best IT Service Award Year 2009 Company I2C Inc. Punctuality Award Year 2008 Company I2C Inc. Special Performance Award Year 2007 Company I2C Inc. Winner of Programming Competition 2006 CIIT.


Experiences:

Client Manager 01/2010 - 07/2012
i2c inc, Lahore, Punjab Pakistan
Industry: Computer Sciences
Handling weekly Calls in which discussing and reviewing open tickets and issues with them. Communicating with higher Management of Client and designing/discussing SLA with them. Sharing monthly SLA statistics. Updating them on quarterly bulletin. Escalating/following clients issue with our higher management. Implementing all new requirements.
Handling weekly Calls in which discussing and reviewing open tickets and issues with them. Communicating with higher Management of Client and designing/discussing SLA with them. Sharing monthly SLA statistics. Updating them on quarterly bulletin. Escalating/following clients issue with our higher management. Implementing all new requirements.--
Technical Lead/Principal Software Engineer 01/2008 - current
i2c inc, Lahore, Punjab Pakistan
Industry: Computer Sciences
Real time Issue Fixing in Code [Hot FIX development],Java, J2EE (Struts, Struts 2, Spring),Servlets, Apache Axis, JavaScript, PHP, JSP, HTML, CSS, Web Services, SOAP, Tomcat, JBoss. Sitting in design review meeting with Architect group to finalize new design for module or changes to modules. Implement & Maintaining PCI Standard in Java development Reviewing new changes and providing Technical analysis on new requirement.
Real time Issue Fixing in Code [Hot FIX development],Java, J2EE (Struts, Struts 2, Spring),Servlets, Apache Axis, JavaScript, PHP, JSP, HTML, CSS, Web Services, SOAP, Tomcat, JBoss. Sitting in design review meeting with Architect group to finalize new design for module or changes to modules. Code review responsibility on every hot FIX done by our team. Implement & Maintaining PCI Standard in Java development.. Reviewing new changes and providing Technical analysis on new requirement. Train and Educate resources about new changes and new modules design. Working with MasterCard, VISA, Discover and EFunds to certify our product for upcoming changes made at their end. Escalate the issues at MasterCard/Visa/Discover/EFunds support teams after Root Cause Analysis of the issue. Daily client transaction reconciliation with bank and network (MasterCard, VISA EFunds and Discover) and suggesting process improvements, and escalation of issues resulting from the settlement process. Handling extract/nightly batch file for Merchant/Bank Settlement. Detail analysis of all production issues, identification and then suggesting solution According to requirement.--
SQA Engineer 12/2006 - 12/2007
i2c inc, Lahore, Punjab Pakistan
Industry: Computer Sciences
Review of Functional Specification, participate in test plan preparation, and test scenarios writing. Participate in designing and execution of test cases. Perform Black Box, Grey Box, Regression, Load/Stress, Sanity, and Performance Testing using JProfiler. Record discrepancies between functionality and specification Effective defect tracking and reporting using Test Director.
Review of Functional Specification, participate in test plan preparation, and test scenarios writing. Participate in designing and execution of test cases. Perform Black Box, Grey Box, Regression, Load/Stress, Sanity, and Performance Testing using JProfiler. Record discrepancies between functionality and specification Effective defect tracking and reporting using Test Director. Collect client’s requirements regarding various changes and escalate them to the concerned team for Development. Perform testing of Web services / Online Transaction processing / Schedulers / IVR /C-Cart, Socket services. In direct communication with the Networks MasterCard/Visa/Discover/EFunds for the project testing audits, logs verification, simulator issues, clarifying the discrepancies between the Manuals, extracting the business requirements of Debit Card processing based on ISO 8583 standard and interacts with Networks for the online certification and production implementation of OLTP and settlement processing of issuing side.--
Software Engineer 10/2005 - 11/2006
Century Engineers, Lahore, Punjab Pakistan
Industry: Mechnical
Maintaining & Developing Inventory Control System, Payroll System, Website Dev Tools/Technologies used Java 2 SE, Servlets , JSP, HTML, XHTML, CSS, Java Script, JQuery, ACCESS and MySQL.
Maintaining & Developing Inventory Control System, Payroll System, Website Dev Tools/Technologies used Java 2 SE, Servlets , JSP, HTML, XHTML, CSS, Java Script, JQuery, ACCESS and MySQL.--

Education:

Comsats Insitute of Information technology 09/2002 - 08/2006
Lahore, Pun, Pakistan
Degree: Bachelor's Degree
Major:Computer Sciences
BS(Computer Science), CIIT Lahore


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