New York NY, US
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Business Analyst, Associate
Occupation: Management
Degree: Bachelor's Degree
Career Level: Entry Level
Languages: English, Vietnamese, Mandarin, Spanish
Highlights:The New York Times' 2022 article "Some Give Money. Others Donate Something More Valuable"
Skills:Microsoft Office Suite, Adobe Suite, AnyLogic, Google Workspace, Canva
Goal:Improve leadership skills, enhance project management capabilities, develop strong consulting experiences
Certification:Virtual Project Management Program Participant at Accenture, Google Project Management on Coursera
Honor:Macaulay Honors College student Dean's List from 2020-2024 (8 semesters)
Development Associate 06/2022 - 08/2022
Encore Community Services, New York, NY United States
Industry: Social Services
-Defined organization-wide protocols for managing Donor Advised Funds, streamlining the process for improved efficiency.
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Remote Assistant to the International Relations Manager 09/2022 - 04/2023
Dakao Company, Ho Chi Minh City, Vietnam
Industry: Fire & Security
-Reduced supplier recommendation errors by 15% by cross-verifying information with the marketing and sales departments, enhancing accuracy and reliability.
-Collaborated with the IT department to revamp the company website, optimizing clients’ product showcases, and resolving navigation and display inefficiencies, achieving a 20% improvement in customer engagement.
-Facilitated connections between foreign suppliers and local Vietnamese installers through the Zalo app, minimizing communication delays by 25% and improving service delivery efficiency.
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Development Associate 06/2021 - 08/2021
Encore Community Services, New York, NY United States
Industry: Social Services
-Designed an optimized layout for a high-traffic Times Square block party, projected to improve crowd control, participant flow, and reduce congestion before the event's cancellation.
-Coordinated cross-departmentally with 5 supervisors to creatively solve budgeting issues by leveraging existing resources and spreadsheet analysis, maintaining project continuity without incurring additional costs.
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Macaulay Honors College at Baruch College/City University of New York 08/2020 - current
New York, NY, United States
Degree: Bachelor's Degree
Major:Operations Management
Minor:Marketing, New York City Studies
-Overall GPA: 3.97/4.00
-Study Abroad: University of Amsterdam. Amsterdam, Netherlands. September 2023 to December 2023.
-Leadership Roles: Team Leader for Trader Joe’s Consulting Case, Team Leader at the Macaulay Datathon 2024
Login to view resume: Tien Hai (Jake) Vu's Resume - Operations Management, Honors, Process, Decision Making, Consulting, Project Management