Highlights:Highlights of Experience and Interests: • 15+ Years: Adaptability, Analytics, Management, Problem-Solving, Research & Teamwork • 15+ Years: Defining Scope, Identifying Deliverables, Managing Risks & Cross-Team Communication • Understanding how STEM, IT & AI [ML, DL + NN] influence Creativity, Futurism & Innovation • Enrolled with Google, IBM & Meta for Project Management, AI + IT & Business Courses • Passion for Management, Marketing & Technology [STEM Ed, Info Tech + Artificial Intelligence]

Skills:Advertising, Promotions, Marketing, Public Relations, Fundraising, Sales, Management, Manager, Operations, Project

Goal:• Past: Academic [Forever Student] + ESL Sensei | Customer Service | Retail Sales • Present: Digital Marketing Manager | Independent Consultant | Operations Leader • Future: Project Manager | Subject Matter Expert [SME] | Thought Leader DM for more info + new opportunities & on social as: @GlendonMcGann “I hear and I forget. I see and I remember. I do and I understand.” ~KF~

Membership:CIPR, CPRS, Coursera, GA, Humber College, IABC, IPR, PMI, PRSA, Seneca Polytechnic, York University

Certification:Google Fundamentals of Digital Marketing, Google Project Management, Smart Serve, Standard First Aid with CPR-C, WHMIS

Operations Manager - Social Division 03/2022 - 10/2023
Recipe Unlimited Corporation, Toronto, ON Canada
Industry: Food Services
- Maintained monthly sales goals, despite market decline, demonstrating effective team strategies - Developed relationships with suppliers, ensuring timely delivery and cost control for inventory - Fostered a positive work environment, to boost employee morale and mitigate turnover
Taylors Landing, Part of The Landing Group: https://www.recipeunlimited.com/en.html--
Operations Manager - Dining Division 05/2019 - 10/2021
Northland Properties, Toronto, ON Canada
Industry: Food Services
- Monitored expenses, optimizing profitability while maintaining high-quality standards - Increased guest satisfaction with management and staff, to maintain guest retention levels - Conducted performance evaluations to provide feedback to staff, fostering their development
Moxies, Part of Eatz Enterprises: https://northland.ca/--
Marketing and Public Relations Manager 09/2018 - current
MMH Technology Group, Toronto, ON Canada
Industry: Technology
- Liaison between internal and external stakeholders regarding products, services & updates - Support clients with progress calls to build and maintain client relations & obtain feedback - Advise for clients' engagement on all channels for social media management and marketing plans
https://mmhgroup.io/--
Instructor 08/2017 - 08/2018
Yaruki Switch Group, Kobe, Hyogo Japan
Industry: Education
- Helped students understand the fundamentals of English: spelling, grammar, vocabulary - Collaborated with fellow instructors to construct curriculum tailored to students’ skill level - Planned themed events for students with challenging activities to showcase their learnings
https://www.yarukiswitch.jp/english/--
Independent Consultant 05/2016 - current
Aesthete Consulting Services, Toronto, ON Canada
Industry: Consulting
- Communications: Client services and campaign strategy support for private and public companies - Media: Remote support and management of photography for corporate and private functions - Events: Hospitality management providing service to wide array of clients
https://www.linkedin.com/company/aestheteconsultingservices--
Event Coordinator 04/2016 - 04/2017
Intercept, Toronto, ON Canada
Industry: Marketing
- Planned logistics of events to meet client expectations, budget, and deadlines - Coached teams working in-field to brainstorm strategies to reach their goals - Worked closely with clients in-field to ensure events were successful
https://interceptgroup.com/--
Operations Supervisor - Dining Division 05/2012 - 10/2016
Northland Properties, Toronto, ON Canada
Industry: Food Services
Moxies, Part of Eatz Enterprises: https://northland.ca/
--
Sales Associate 05/2012 - 05/2013
Gap Inc., Toronto, ON Canada
Industry: Retail
Retail Sales Associate
https://www.gapinc.com/en-us/--
Sales Associate 05/2011 - 05/2012
Best Buy Canada, Toronto, ON Canada
Industry: Retail
Retail Sales Associate
https://www.bestbuy.com/--
Sales Associate 05/2008 - 05/2011
Loblaw Companies Limited, Toronto, ON Canada
Industry: Retail
Retail Sales Associate
https://www.loblaw.ca/--

Seneca Polytechnic 09/2009 - 06/2011
Toronto, ON, Canada
Degree: Associate's Degree
Major:Broadcasting Radio
- Media Issues course refined abilities in areas like crisis communication - Worked on projects such as public service announcements, promotions, and station IDs - Hosted radio show to gain experience and refine skills in music production and broadcasting

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