Tbilisi Georgia, Georgia
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Risk and Compliance, Loss Prevention
Occupation: Sales
Degree: High School Or Below
Career Level: Experienced
Languages: English (business efficiency), Russian (native), Georgian (native)
Highlights:
Skills:Loss Prevention, Risk Management, Asset Protection, Audit, Team Management, Project Management, Policy Development, Third-party management, employee/supplier screening
Regional Risk & Compliance Manager 05/2022 - 06/2024
Majid Al Futtaim Hypermarkets Georgia, Tbilisi, Georgia
Industry: Retail
Regional Risk and Compliance manager of Georgian and Armenian branches of the company
- Managing the team of R&C / H&S officers. 250-300 subordinates in average and over 3500 employees and 100 stores in two countries.
- Developing country specific ERM and follow-up action plans in coordination with country executive committee.
- Conducting periodical Risk & Compliance Audits to ensure that company’s policies and standards remain on high level.
- Working in close coordination with Finance to develop yearly budget of department with regards to human, assets, new projects, maintenance etc. all the costs related to R&C department.
- Setting yearly personal objectives and career/personal development plans for the team members.
- Ensure Compliance to International and country specific regulations with regards to Fire Safety.
- Development of action plans in case emergency situation like natural disasters, criminal activities, public unrest, pandemics, emergency shutdown etc.
- Working on design drawings of new and existing projects, finding/selecting suppliers to implement the Security systems (like CCTV, Access Control, Intrusion Alarm, Public Announcement etc.) and safety measures on site. Ensuring proper technical condition of the systems, training the team in efficient operations of existing systems.
- Working with executive committee, department heads and store teams on development and implementation of shrinkage and waste reducing action plans.
- Managing outsource service providers, which includes tendering process, selection of suppliers, development of scope of work for existing positions, training of the team members, monitoring daily activities and KPI's of department to ensure efficient and productive operations.
- Initial and follow-up screening of all suppliers, contractors and new-joining staff.
- Conducting internal investigations for the fraud, code of conduct, conflict of interest etc. cases reported to integrity hotline, company’s call center and/or in person as well as monitoring company KPI's in order to discover “red flags” and dangerous trend indicating possible violations and/or risks for business.
- Coordination with government officials such as Police, Civil Defense, Labor Safety agency and municipality services.
- Adapting CORP policies and standards to local regulations and country specific reality (in coordination with other departments and services).
- Participating in tendering across other departments to ensure transparent, fair and competitive process.--
Country Risk & Compliance Manager 11/2020 - 05/2022
Majid Al Futtaim Hypermarkets, Tashkent, Uzbekistan
Industry: Retail
Risk and Compliance manager of Uzbekistan branche of the company
- Managing the team of R&C / H&S officers. 250-300 subordinates in average and over 3500 employees and 100 stores in two countries.
- Developing country specific ERM and follow-up action plans in coordination with country executive committee.
- Conducting periodical Risk & Compliance Audits to ensure that company’s policies and standards remain on high level.
- Working in close coordination with Finance to develop yearly budget of department with regards to human, assets, new projects, maintenance etc. all the costs related to R&C department.
- Setting yearly personal objectives and career/personal development plans for the team members.
- Ensure Compliance to International and country specific regulations with regards to Fire Safety.
- Development of action plans in case emergency situation like natural disasters, criminal activities, public unrest, pandemics, emergency shutdown etc.
- Working on design drawings of new and existing projects, finding/selecting suppliers to implement the Security systems (like CCTV, Access Control, Intrusion Alarm, Public Announcement etc.) and safety measures on site. Ensuring proper technical condition of the systems, training the team in efficient operations of existing systems.
- Working with executive committee, department heads and store teams on development and implementation of shrinkage and waste reducing action plans.
- Managing outsource service providers, which includes tendering process, selection of suppliers, development of scope of work for existing positions, training of the team members, monitoring daily activities and KPI's of department to ensure efficient and productive operations.
- Initial and follow-up screening of all suppliers, contractors and new-joining staff.
- Conducting internal investigations for the fraud, code of conduct, conflict of interest etc. cases reported to integrity hotline, company’s call center and/or in person as well as monitoring company KPI's in order to discover “red flags” and dangerous trend indicating possible violations and/or risks for business.
- Coordination with government officials such as Police, Civil Defense, Labor Safety agency and municipality services.
- Adapting CORP policies and standards to local regulations and country specific reality (in coordination with other departments and services).
- Participating in tendering across other departments to ensure transparent, fair and competitive process.--
Risk & Compliance Manager 06/2017 - 11/2020
Majid Al Futtaim Hypermarkets Georgia, Tbilisi, Georgia
Industry: Retail
Risk and Compliance manager of Georgian and Armenian branches of the company
- Managing the team of R&C / H&S officers. 250-300 subordinates in average and over 3500 employees and 100 stores in two countries.
- Developing country specific ERM and follow-up action plans in coordination with country executive committee.
- Conducting periodical Risk & Compliance Audits to ensure that company’s policies and standards remain on high level.
- Working in close coordination with Finance to develop yearly budget of department with regards to human, assets, new projects, maintenance etc. all the costs related to R&C department.
- Setting yearly personal objectives and career/personal development plans for the team members.
- Ensure Compliance to International and country specific regulations with regards to Fire Safety.
- Development of action plans in case emergency situation like natural disasters, criminal activities, public unrest, pandemics, emergency shutdown etc.
- Working on design drawings of new and existing projects, finding/selecting suppliers to implement the Security systems (like CCTV, Access Control, Intrusion Alarm, Public Announcement etc.) and safety measures on site. Ensuring proper technical condition of the systems, training the team in efficient operations of existing systems.
- Working with executive committee, department heads and store teams on development and implementation of shrinkage and waste reducing action plans.
- Managing outsource service providers, which includes tendering process, selection of suppliers, development of scope of work for existing positions, training of the team members, monitoring daily activities and KPI's of department to ensure efficient and productive operations.
- Initial and follow-up screening of all suppliers, contractors and new-joining staff.
- Conducting internal investigations for the fraud, code of conduct, conflict of interest etc. cases reported to integrity hotline, company’s call center and/or in person as well as monitoring company KPI's in order to discover “red flags” and dangerous trend indicating possible violations and/or risks for business.
- Coordination with government officials such as Police, Civil Defense, Labor Safety agency and municipality services.
- Adapting CORP policies and standards to local regulations and country specific reality (in coordination with other departments and services).
- Participating in tendering across other departments to ensure transparent, fair and competitive process.--
Store Loss Prevention Manager 08/2015 - 06/2017
Majid Al Futtaim Hypermarkets Georgia, Tbilisi, Georgia
Industry: Retail
Store Loss Prevention manager - Hypermarket "East Point" (Tbilisi, Georgia)
- I was promoted and joined store team when the store was still under construction, we successfully open the store at the end of September, at that stage my scope of work mostly consisted of coordination of contractors for the installation and set-up of all security systems and safety measures, training external security and commercial teams, ensuring safety of company assets and merchandise.
- Preparing the store for periodical Risk & Compliance Audits to ensure that company’s policies and standards remain on high level, working on S.M.A.R.T. action plans for missing points.
- Ensure Compliance to International and country specific regulation with regards to Fire Safety.
- Setting yearly personal objectives and career/personal development plans for the team members, with periodical performance review and final yearly evaluation of employees.
- Providing first aid when necessary for customers as well as employees (organized certified third-party trainings for dedicated team).
- Preparing the store and conducting trainings for the team according to action plans in case emergency situation like natural disasters, criminal activities, public unrest, pandemics, emergency shutdown etc.
- Ensuring proper technical condition of the systems, training the team in efficient operations of existing systems. Reporting Maintenance issues and working with service providers to fix technical problems. Conducting periodical testing of security systems.
- Working with store management and department heads on development and implementation of shrinkage and waste reducing action plans.
- Managing outsource Security and Cleaning companies, training of the team members, monitoring daily activities and KPI's of department to ensure efficient and productive operations.
- Conducting internal investigations for the fraud, code of conduct, conflict of interest etc. cases reported to integrity hotline, company’s call center and/or in person.
- Coordination with government officials such as Police for investigation of shoplifting and fraud cases.
- Daily monitoring of operations of store team to ensure proper discipline of staff, Hygiene standards, proper management of customer complaints, to detect possible fraudulent supplier deliveries and shoplifting cases.--
Assistant Store Security Manager 01/2015 - 08/2015
Majid Al Futtaim Hypermarkets Georgia, Tbilisi, Georgia
Industry: Retail
Assistant of Store Loss Prevention manager - Hypermarket "Tbilisi Mall" (Tbilisi, Georgia)
- I was promoted and joined store team when the store was still under construction, we successfully open the store at the end of September, at that stage my scope of work mostly consisted of coordination of contractors for the installation and set-up of all security systems and safety measures, training external security and commercial teams, ensuring safety of company assets and merchandise.
- Preparing the store for periodical Risk & Compliance Audits to ensure that company’s policies and standards remain on high level, working on S.M.A.R.T. action plans for missing points.
- Ensure Compliance to International and country specific regulation with regards to Fire Safety.
- Setting yearly personal objectives and career/personal development plans for the team members, with periodical performance review and final yearly evaluation of employees.
- Providing first aid when necessary for customers as well as employees (organized certified third-party trainings for dedicated team).
- Preparing the store and conducting trainings for the team according to action plans in case emergency situation like natural disasters, criminal activities, public unrest, pandemics, emergency shutdown etc.
- Ensuring proper technical condition of the systems, training the team in efficient operations of existing systems. Reporting Maintenance issues and working with service providers to fix technical problems. Conducting periodical testing of security systems.
- Working with store management and department heads on development and implementation of shrinkage and waste reducing action plans.
- Managing outsource Security and Cleaning companies, training of the team members, monitoring daily activities and KPI's of department to ensure efficient and productive operations.
- Conducting internal investigations for the fraud, code of conduct, conflict of interest etc. cases reported to integrity hotline, company’s call center and/or in person.
- Coordination with government officials such as Police for investigation of shoplifting and fraud cases.
- Daily monitoring of operations of store team to ensure proper discipline of staff, Hygiene standards, proper management of customer complaints, to detect possible fraudulent supplier deliveries and shoplifting cases.--
Store Security Supervisor 09/2013 - 01/2015
Majid Al Futtaim Hypermarkets Georgia, Tbilisi, Georgia
Industry: Retail
Store Security Supervisor
- Preparing the store for periodical Risk & Compliance Audits to ensure that company’s policies and standards remain on high level, working on S.M.A.R.T. action plans for missing points.
- Ensure Compliance to International and country specific regulation with regards to Fire Safety, including but not limited to working on design drawings of new and existing projects, finding/selecting suppliers to implement the Fire Detection and Firefighting systems and safety measures on site, planning and conducting necessary training sessions for employees, conducting periodical fire drills.
- Providing first aid when necessary for customers as well as employees (organized certified third-party trainings for dedicated team).
- Preparing the store and conducting trainings for the team according to action plans in case emergency situation like natural disasters, criminal activities, public unrest, pandemics, emergency shutdown etc.
- Ensuring proper technical condition of the systems, training the team in efficient operations of existing systems. Reporting Maintenance issues and working with service providers to fix technical problems. Conducting periodical testing of security systems.
- Working with store management and department heads on development and implementation of shrinkage and waste reducing action plans.
- Managing outsource Security and Cleaning companies, training of the team members, monitoring daily activities and KPI's of department to ensure efficient and productive operations.
- Conducting internal investigations for the fraud, code of conduct, conflict of interest etc. cases reported to integrity hotline, company’s call center and/or in person.
- Coordination with government officials such as Police for investigation of shoplifting and fraud cases.
- Daily monitoring of operations of store team to ensure proper discipline of staff, Hygiene standards, proper management of--
Team Leader 01/2012 - 07/2012
”Maritime Defense Force” LTD, Singapore, Singapore
Industry: Maritime Security
Team leader of security guards deployed on various cargo vessels
- Leading the team of Security Guards deployed on various cargo vessels (container carriers normally). Main scope was to protect vessels from pirate attacks happening in Gulf of Aden and North-West part of Indian Ocean – internationally declared “Red Zone”.
- Organization of duty schedule for the team members.
- Conducting both physical, tactical trainings and target shooting drills for security team.
- Developing action plans and conducting drills for vessel crew.
- Managing registration, regular inventories and all relevant administrative works with regards to firearms and ammunition on board. Dealing with local authorities at destination ports to comply with country specific regulations.--
Acting head of S-3 department 08/2009 - 12/2012
Ministry of Defense of Georgia, Special Operations Department of Military Police, Tbilisi, Georgia
Industry: Military
Leading S-3 department of Ministry of Defense of Georgia, Special Operations Department of Military Police
S-3 department is responsible for planning daily activities, trainings, combat operations and most of activities of any military unit. I was responsible for all related administrative work for the unit reporting to head of department and working in coordination with Joint Staff of Land Forces and MIA whenever required. Scope of work including but not limited to:
- Conducting initial interviews during the recruitment.
- Developing yearly strategy of unit.
- Developing actual action plans based on plans received from top commandment.
- Organizing theoretical and practical training courses according to guidelines and SOP approved by MOD.
- Developing action plans for each individual task received by unit, including multi-unit trainings, Planning logistics and budget for each calendar year.
- Working on periodical inventories and proper registration of unit’s assets, firearms and ammunition - in coordination with S-4 department (logistics).--
S-3 Sergeant of Battalion Staff 04/2007 - 08/2009
Ministry of Defense of Georgia, Separate Light-Infantry Battalion., Batumi, Georgia
Industry: Military
Assisting head of S-3 department within the scope of department
S-3 department is responsible for planning daily activities, trainings, combat operations and most of activities of any military unit. I was responsible for all related administrative work for the unit reporting to head of department and working in coordination with Joint Staff of Land Forces and MIA whenever required. Scope of work including but not limited to:
- Assisting head of S-3 department in development of actual action plans based on plans received from top commandment.
- Organizing theoretical and practical training courses according to guidelines and SOP approved by MOD.
- Assisting head of S-3 department in development of plans for each individual task received by unit, including multi-unit trainings, Planning logistics and budget for each calendar year.
- Working on periodical inventories and proper registration--
Rifleman (light Infantry) 03/2005 - 04/2007
Ministry of Defense of Georgia, Separate Light-Infantry Battalion, Batumi, Georgia
Industry: Military
Rifleman (light Infantry)
Functional responsibilities and task were mostly same as for any other military servant. As per unit requirement I was appointed on various positions with different specialties within the same unit.--
42nd Physical and mathematical school, Tbilisi, Georgia 09/1998 - 04/2003
Tbilisi, , Georgia
Degree: High School Or Below
Major:Physics and mathematics
High school diploma