Highlights:

Skills:Video Editing, Wordpress, HTML, CSS, Digital Art, Logo Designing, Virtual Assisant, Administrative Assistant

Customer Service Representative 04/2023 - current
San Diego County Property Management, San Diego, California Venezuela
Industry: Real Estate
- Assist the Tenants, Owners and Applicants to solve their issues on the most efficient way. - Using Google Workspace to maintain all Team Members in sync and having a consistent work flow. Alongside an effective communication with all team members using WhatsApp. - Increased the processes and response time by 25% making a more effective and efficient service to all the people under our management. - Inquire to the upmost detail to solve the issues that the Tenants and Owners may present to give them an adequate solutions to them
This is a remote work position--
Salesman 10/2019 - 02/2023
ROTUTO, c.a., Catia La Mar, La Guaira Venezuela
Industry: Autoparts
- Give an excellent customer service experience at all times. - Supervising and managing all inventory processes throughout the store. - Development of strategic sales technics, successfully making the store visually appealing to clients. - Offering the best solution adapted to client's need and money at hand. - Giving solutions and where to find the products or services suited to the client's needs.
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Administratitve Assitant 09/2016 - 01/2018
Miranda Estate’s Government, Los Teques, Miranda Venezuela
Industry: Government
- Through the use of the Microsoft Office Suite, create a plethora of legal documentation. - Correction of legal documents for a better and efficient processing by the legal team. - Studying the employees' file to give them a promotion, a department change, and other processes - Evaluating the cases of the people in need of an economic help, reducing scams on 5%.
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UCAB 09/2010 - 08/2016
Antimano, Caracas, Venezuela
Degree: Bachelor's Degree
Major:Civil Engineering
Dropped at 8th semester due to financial difficulties

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