, Pakistan
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Sales Operations, business development analyst
Occupation: Sales
Degree: Master's Degree
Career Level: Experienced
Languages: English/Urdu
Highlights:
Skills:Financial Analysis, Business Development, Sales Operations, Team Management, Project Management
Goal:Seeking a B2B business development role in a technology company with an environment fostering professional growth in the centre of a high-energy atmosphere.
Honor:HP Achievers’ Club 2014 award for top performer sales representative in the laser multifunction printer category
Sales & Operations 09/2011 - current
Mushko Printing Solutions (Pvt.) Limited, Karachi, Pakistan
Industry: Printing solutions
Summary: Looking after client acquisition and operations in the digital document management and printing solutions division. Mainly dealt with solutions involving Canon (Oce) production printers, HP high-end multifunction printers and Nuance (SafeCom) software solutions. Major tasks include negotiation with the clients and principals, contract management, project implementation liaising, team management project costing, solution architecture development and proposal preparation.
Key Highlights
• Received the HP Achievers’ Club 2014 award for top performer sales representative in the laser multifunction printer category.
• Increased the printing solutions’ business revenue by 60% for FY 2012-2013 through new client acquisition along with existing projects’ expansion.
• Increased the total business revenue by 50% for FY 2011-2012
• Client retention rate up to 95% in FY 2012-2013.
• Excellence in maintenance service maintained along with minimization of costs, which resulted in net income to be increased by almost 80% in FY 2012-2013.
• High levels of engagement with the technical team, which enabled the printers’ downtime occurrence to be reduced by 70%.
• Devised a new support tier structure for the technical team to effectively manage the service calls from customers.--
Business Executive 05/2010 - 08/2010
National System Integrator, Karachi, Pakistan
Industry: Document Management
Summary: A short-term job with the focus on organizational practices and SOPs for job roles, service practices and organizational restructuring.
Key Highlights
• Analysed the business practices and SOPs of different functional areas and suggested changes to improve procedures.
• Reviewed job descriptions of several employees and redefined their roles and responsibilities.
• Proposed a new organizational structure for the company, which was eventually adopted.--
Institute of Business Administration 08/2006 - 06/2010
Karachi, Sindh, Pakistan
Degree: Bachelor's Degree
Major:Finance
Minor:Supply Chain
Key Courses: Corporate Finance; Financial Management; Entrepreneurship; Small Business Management; Marketing; Treasury & Funds Management; Investment Banking; Mathematics; Financial Institutions & Markets; Operations and Supply Chain Management