Highlights:

Skills:IP Telephony, TroubleShooting, Project Planning, Avaya Media Servers, Gateways, PABX Implementation, Strategic Planning, Solution Desiging, telecommunications, Customer Support, Avaya Technical Engineer

Technical Consultant Projects 10/2012 - current
New Horizon Computers, Karachi, Sindh Pakistan
Industry: Telecom
Joined New Horizon Computers in the last quarter of 2012 as Technical Consultant Projects especially for Avaya Solutions. New Horizon is a leading System Integrator encompassing Integration and Management of IT Infrastructure through its robust world class delivery processes to varied corporations of high repute. New Horizon is a team of unmatched global skill set with the proven track record of consistent delivery, fulfilling the prime requirement of our customers. New Horizon's global experience, commitment to technology and superior service standards are the key values of the organization.
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Senior Telecom Engineer 05/2011 - 10/2012
Servix International Pvt Limited, Karachi, sindh Pakistan
Industry: Telecom
Joined Servix in the 2nd quarter of 2011. Servix is the leading Business Partner of Avaya/Nortel Networks Technologies.My key responsibility and nature of job is Senior Telecom Engineer, some of the job functions are as follows:-Installation, Configuration and Administration of Avaya Media Gateways (G350,G700, G650), Avaya Media Servers (S8400,S8300,S8500, S8700 Series).-Installation, configuration and administration of PABX, Call Center Solutions.-As Support Engineer, Planning for PABX structure, Documentation, Development, modification, troubleshooting, consultancy for the best performance.
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Senior Telecom Engineer 03/2008 - 04/2011
Pronet Pvt Limited, Karachi, sindh Pakistan
Industry: Telecom
Joined Pronet in the 1st quarter of 2008. Pronet is the leading Business Partner of Avaya Technologies. My key responsibility are Installation, Configuration and Administration of Avaya Media Gateways (G350,G700, G650), Avaya Media Servers (S8400,S8300,S8500, S8700 Series).-Installation, configuration and administration of PABX, Call Center Solutions.-As Support Engineer, Planning for PABX structure, Documentation, Development, modification, troubleshooting, consultancy for the best performance.
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Network Support Engineer 07/2006 - 02/2008
AMZ Technologies, Karachi, sindh Pakistan
Industry: Information Technology
Joined AMZ Technologies in 2nd quarter of 2006 as customer support executive and later on promoted to Network Support Engineer. My key responsibilities were to provide comprehensive remote and onsite support to our valued customers including Tier-III support, network support and support to VSAT (Very Small Aperture Satellite Terminals) clients. Mainly AMZ Technologies deals with PAKSAT,CHINASAT, TELEGLOGE. During my tenure I worked as an active team member to achieve all targets.
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Islamia University Bahawalpur 08/1999 - 08/2001
Bahawalpur, Punjab, Pakistan
Degree: Master's Degree
Major:Physics
Specialization in Digital Electronics

Farhan Siddiqui