Highlights:• Leadership in IT Operations: Established and led a comprehensive IT Operations team in Pune, comprising 24/7 support staff, system administrators, database administrators, helpdesk personnel, and network administrators. • Award-Winning Performance: Honored with the Employee of the Quarter Award by the Mellon San Francisco team for exceptional contributions and performance. • Systems Migration Expertise: Played a key role in the seamless implementation, testing, and support of hTBCAM systems transitioning to the Mellon System, ensuring business continuity and system integration. • Process Improvement Initiatives: Spearheaded several process enhancement projects at BNY Mellon for Mellon Capital Management, significantly improving operational efficiency and service delivery. • System Implementation & Upgrades: o Directed the upgrade of the Autosys scheduler from versions 4.1 to 11.3, and subsequently to 12.1, involving installation, patching, testing, training, and migration. o Successfully migrated over 800 production Autosys jobs from Unix to Linux platforms. o Contributed to the upgrade of Portia from version 6.0 to 9.0.15. o Supported the implementation, testing, and upgrade of Charles River (CRD) from version 8.2.2.2 to 8.2.2.4. • Incident & Problem Management Systems: Designed and implemented a new JIRA/Footprint system for Incident and Problem Management, streamlining processes through centralized templates for shift turnovers, weekly reports, and MIS reporting using Microsoft InfoPath and SharePoint.

Skills:Autosys WCC/IXP, Windows Servers, Unix, Amazon Web Services (AWS), VMWare, OMS - Charles River Development (CRD), OMS - Aladdin, ITIL, Foot Print, Service Now, Investment Management, Trade life cycle, Prod Supp, Application Support / Production Support, Business Recovery, Microsoft InfoPath

Goal:To leverage my 18+ years of comprehensive experience in Production Services and Investment Management to drive operational excellence and innovative service delivery. My objective is to lead high-performing teams, enhance IT operations, and streamline Incident, Problem, Release, and Change Management processes to align with organizational goals. Passionate about fostering cross-functional collaboration, building strategic relationships with stakeholders, and delivering transformative business solutions, I aim to contribute to the growth and success of an organization as a trusted leader in the technology and operations domain.

Certification:MCSE-Microsoft Certified Systems Engineer MCSA-Microsoft Certified Systems Administrator MCP-Microsoft Certified Professional