Highlights:Chief Operating Officer at Banj, where I spearheaded the growth of Haiti’s first entrepreneurship hub and supported over 120 startups, empowering more than 10,000 entrepreneurs. My leadership contributed to the success of DevExpo and positioned Banj as a pivotal player in the innovation ecosystem. I have partnered with Google and Meta, organized major conferences, and developed strategic initiatives that connect startups with investors and opportunities.

Skills:reporting and administration, Business Development, Data Visualization, Data Analysis, SQL, Tableau, Power BI and Excel, Financial operation, Project Management, Ecosystem builder

Goal:Experienced and results-driven business operations leader with over 6 years of expertise in project management, data analytics, and cross-functional team leadership. Adept at optimizing processes, driving organizational growth, and leveraging data insights to improve business performance. Proficient in SQL, Tableau, Power BI, and Excel, with strong leadership and problem-solving abilities. Seeking to apply my skills and knowledge to contribute to organizational success in a dynamic environment.

Membership:Vice President, Groupe ECHO Haiti Member, Meta Developer Circle, Port-au-Prince

Certification:Excel Data Visualization: Mastering 20+ Charts and Graphs LinkedIn, Issued September 2024 Skills: Microsoft Excel, Data Visualization Learning Data Governance LinkedIn, Issued September 2024 Skills: Data Governance Power BI: Dashboards for Beginners (2020) LinkedIn, Issued August 2024 Skills: Dashboards, Microsoft Power BI Business Analytics Foundations: Descriptive, Exploratory, and Explanatory Analytics LinkedIn, Issued July 2024 Skills: Business Analytics Power BI: Dashboards for Beginners (2022) LinkedIn, Issued July 2024 Skills: Microsoft Power BI Getting Started with Power BI LinkedIn, Issued June 2024 Skills: Microsoft Power BI Giving Helpful Feedback Coursera, Issued November 2021 Skills: Teamwork, Leadership, Management Project Initiation: Starting a Successful Project Coursera, Issued May 2021 Skills: Teamwork, Leadership, Management Foundations of Project Management Coursera, Issued April 2021 Skills: Teamwork, Business Management, Leadership, Management Facebook Certified Digital Marketing Associate Meta, Issued June 2020, Expired June 2022 Fundamentals of Digital Marketing Google Digital Garage, Issued April 2020 Skills: Leadership Managing Strategies of People and Resources United Latino Students Association Skills: Teamwork, Business Management, Leadership, Management

Honor:Recognition from the U.S. Department of State’s International Visitors Leadership Program (IVLP)

Ligistics Manager, Part-Time 02/2024 - current
America’s Elite Vending Team LLC, Indianapolis, Indiana United States
Industry: Retail
Lead operations for product sales and distribution at events across the U.S., ensuring smooth inventory management and vendor supervision. Coordinate logistics for multiple events, managing the timely delivery of products and overseeing vendor performance to meet sales targets.
Managed inventory and ensured product availability for over 50 events nationwide, leading to a 15% increase in sales. Streamlined the distribution process, reducing product shortages by 20% and improving vendor satisfaction. Supervised a team of 10+ vendors, ensuring compliance with regulations and enhancing operational efficiency. Spearheaded negotiations with logistics providers, successfully reducing operational costs while maintaining high-quality standards.--
Technical Project Manager 12/2022 - 12/2023
DocMobil Corp, Miami, Florida United States
Industry: HealthCare
Led expansion into 3 countries, collaborating with IDB Lab to implement telehealth services. Provided technical leadership for the operation of telehealth services, improving user experience.
Oversaw the entire development of the DocMobil app, including AI integration, working closely with developers. Managed the project as part of a new investment from IDB, ensuring the smooth development and implementation of the app. Led the launch of the app in Haiti, and built partnerships for expansion into the Dominican Republic and Jamaica. Marketed and sold the program to partners, reaching a market size of 11 million. Monitored consumer and clinician experience in direct-to-consumer care, ensuring service efficiency.--
Chief Operating Officer 06/2017 - current
Banj, Delmas, Ouest Haiti
Industry: Consulting
Oversee all operational aspects of Banj, an entrepreneurship hub supporting a thriving community of over 50K entrepreneurs. Led incubation and acceleration programs to foster tech startups across Haiti.
Led programs that helped 120+ startups and trained 10,000+ entrepreneurs. Managed DevExpo, a large tech event in Haiti with 3,000+ attendees each year. Built partnerships with Meta to support developer communities and with Google Launchpad to help startups grow. Created and ran workshops, mentorships, and events to support entrepreneurs. Worked with multiple stakeholders from the entrepreneurship ecosystemto help grow the startup community in Haiti. Facilitated partnerships with international organizations, increasing program funding by 25%.--
Business Analyst 12/2016 - 03/2017
CEDEL Haiti, Delmas, Ouest Haiti
Industry: Consulting
Trained and advised over 20 entrepreneurs in Operations, Finance, and Marketing.
Assisted 10 entrepreneurs in securing HTG 100,000 loans for business growth. Supported the promotion of an annual entrepreneurship forum and managed business analysis documentation.--
Records Officer, Intern 07/2016 - 08/2016
Groupe Sogebank, Delmas, Ouest Haiti
Industry: Banking and Finance
Internship - Student program
Gained an understanding of the archive department of Sogebank. Involved in the activities of the archive department including inventory, research, and data control. Managed follow-ups in the research of information on financial transactions in collaboration with the archivists.--

Ecole Nationale Superieure de Technologie 09/2013 - 07/2016
Port-au-Prince, Ouest, Haiti
Degree: Bachelor's Degree
Major:Management
Minor:Operations
State University if Haiti Bachelor of Business Administration - BBA, Business Administration and Management Grade: 15/20 Activities and societies: Club ECHO ENST - Coordinator, part of Groupe ECHO Haiti network

John Sterlin Resume Manager, Operations, Data, Leadership