Highlights:Hotel Management & Tourism Administration

Skills:

Goal:Advancing to s leadership position. Becoming a thought leader, working toward professional developement,shifting into a new career path.

Membership:Guest Services Officer at Princess Cruises

Certification:Hotel Management diploma Certifications of recognition from Bahia Principe Hotel & Resorts STCW Certificstions

Honor:Great Guest Services Officer at Princess Cruises Honored Receptionist in Bahia Principe Hotel & Resorts

Guest Services Officer 10/2022 - current
Princess Cruises, Florida, Florida United States
Industry: Hospitality
Administrate any organizations in regards to tourism and Hospitality.
I´m an active Guest Services Officer at Princess Cruises, taking care of customers, provide informations about the services that we offer on board, handling cash payment and credit card trasactions and received complaints from guests.--
Receptionist 11/2016 - 02/2019
Bahia Principe Hotel & Resorts, Rio San Juan, Maria Trinidad Sanchez Dominican Republic
Industry: Hospitality
Provide an effective customer service
Realize check-in and check-out, providing information about the Resorts, received cash payment and credit card transactions, make restaurant reservation etc.--

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