Astana, Aqmola region, Kazakhstan
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Work And Live In Us, Education And Professional Development, I Am Also Considering Getting A Green Card In The Future, But Now I Am Only Applying For The H1b Lottery, To Get More Experience
Occupation: IT and Math
Degree: Bachelor's Degree
Career Level: Experienced
Languages: English,russian,kazakh,ukranian,japanese
Highlights:Successfully managed IT teams and implemented security policies in various organizations. Experienced in network administration, cybersecurity audits, and regulatory compliance, including PCI DSS and information security legislation.
Skills:Fast learning, Prioritization skills, Technical skills, Versatility, Creativity, Adaptability, SIEM, DLP, IDS/IPS, VPN, Information security, Legislation in information security, Audit, Network organization, Databases, Windows and Linux administration, Staff training, Project documentation, Regulatory and technical documentation, Legal acts on information security, PCI DSS, Cisco, DHCP, Soft & hard skills, Information security certificate: CISSP domain 1&2, English language certificate b2 lvl, Data analysis, Analytical thinking, WEB, HTML & CSS & JS, Python, C#, Logical thinking
Goal:To get six digit salary and secure a top position in a it-team at company, where I can apply my experience,skils and of course to find my position in this life.
Membership:(Currently not a member of any, but if you have any relevant memberships, they can be listed here.)
Certification:CISSP Domain 1 & 2 "Greenwich school" English Certificate (B2 Level) "Greenwich school" English Certificate (B1 Level) "Greenwich school" English Certificate (A2 Level) "Greenwich school" English Certificate (A1 Level) Front-end JavaScript Certification RS School (Rolling Scopes School)
Honor:Recognized for expertise in IT management and security compliance. Successfully contributed to cybersecurity policy development and technical infrastructure optimization.
It-specialist for HSO FFS 05.11.2024 - 11.28.2024
LLC "Helios", Astana, Akmola Region Netherlands
Industry: Gas & oil
Managed IT infrastructure, ensuring stable system operation. Provided hardware and software support, including printers and office equipment. Enhanced network security and performed regular system updates. Developed Python scripts for automation and optimized IT processes.
• 1)Ensuring uninterrupted system operation.
• 2)Procurement and maintenance of printers and cartridges.
• 3)Office maintenance for the Astana branch.
• 4)Other tasks as assigned by the manager.
• 5)Monitoring and troubleshooting technical issues.
• 6)Configuring and updating software.
• 7)Ensuring network and data security.
• 8)Managing inventory and storage of equipment.
• 9)Coordinating and supporting office events and meetings.
• 10)Assisting in onboarding new employees with IT systems training
• and adaptation support.
• 11)Preparing reports and analytics on system efficiency.
• 12)Planning and implementing measures to improve IT
• infrastructure.
• 13)Working for the subsidiary company TOO Oil Fresh.
• 14)Upgrading information systems and servers, including
• equipment procurement.
• 15)Working with the 1C system.
• 16)Supporting remote connections and working with remote users.
• 17)Performing data copying and backups to ensure data protection.
• 18)Developing and maintaining Python scripts for process
• automation.
• 19)Administering and supporting Windows Server, including setting
• up roles, group policies, and user 20)management.
• 21)Developing new functionalities and optimizing existing code.
• 22)Optimizing and automating server and workstation maintenance
• processes.
• 23)Testing and debugging code to ensure performance and
• security--
Specialist L2 service desk Jira 04.04.2023 - 08.21.2023
PIN-UP GLOBAL, Amsterdam, Amsterdam Netherlands
Industry: Casino & bets
Administered Jira system, handled service requests, and ensured smooth communication between teams. Managed user access, conducted risk assessments, and performed system audits. Provided technical training, resolved bugs for VIP users, and integrated third-party tools to optimize workflows.
• April 2023 - August 2023
• 1)Jira System Management: Oversee and manage Jira system
• functionality.
• 2)Remote Connection to L1 Specialists: Facilitate remote access for
• Level 1 support specialists.
• 3)Application Processing: Handle requests from the finance
• department and L1 specialists.
• 4)Communication and Reporting: Maintain communication in Slack
• and accurate reporting in CRM.
• 5)User Access Management: Add and remove user access,
• ensuring proper permissions.
• 6)Risk Assessment for Data Changes: Conduct risk assessments
• related to user data changes.
• 7)Technical Documentation: Develop and maintain technical
• regulations and user instructions.
• 8)User Onboarding/Offboarding: Manage onboarding and
• offboarding processes for Jira users.
• 9)Technical Audits: Perform regular audits of the Jira portal for
• efficiency and security.
• 10)Task Management: Execute and manage scheduled tasks within
• the Jira system.
• 11)Technical Bug Resolution for VIP Users: Address technical
• issues reported by VIP users promptly.
• 12)Troubleshooting Slot-Specific Issues: Diagnose technical
• problems related to specific operational slots.
• 13)Additional Responsibilities: Carry out other duties assigned by
• management.
• 14)User Training: Provide training and support on Jira
• functionalities.
• 15)System Performance Monitoring: Monitor system performance
• and user feedback for improvements.
• 16)Third-Party Tool Integration: Manage integrations of third-party
• applications with Jira.
• 17)Dashboard Maintenance: Develop and maintain Jira dashboards
• for project tracking.
• 18)Technical Process Documentation: Document all technical
• processes for compliance and reference.
• 19)Data Backup Procedures: Oversee data backup and recovery
• procedures to prevent loss.
• 20)Participation in Agile Ceremonies: Engage in Agile ceremonies
• to facilitate collaboration--
Automation and Maintenance Specialist of the Bitrix 24 CRM system (Integrator) 01.03.2023 - 04.15.2023
"Aktiv Lombard" LLP, Astana, Akmola Region Kazakhstan
Industry: Collateral loans
Implemented and optimized business processes in Bitrix24, focusing on automation and workflow efficiency. Managed CRM administration, user access, and reporting. Developed and executed IT solutions to improve system functionality and business operations.
• 1)Implementation, Adaptation, and Planning of IP: Strategically
• implement, adapt, and plan for the integration of Information
• Processes (IP) within the organization.
• 2)Task Scheduling: Organize and prioritize tasks to ensure efficient
• workflow and timely completion of projects.
• 3)Testing and Improvement of IP: Conduct thorough testing of
• Information Processes and identify areas for enhancement to
• optimize performance.
• 4)IP Maintenance: Ensure ongoing maintenance of Information
• Processes to guarantee their reliability and effectiveness.
• 5)Integration, Optimization, and Automation: Integrate and optimize
• business processes within Bitrix24, focusing on automation to
• enhance operational efficiency.
• 6)Administration of Business Tasks in Bitrix24: Manage and
• administer various business tasks using the Bitrix24 platform to
• streamline operations.
• 7)CRM Maintenance and Reporting: Oversee the maintenance and
• functionality of the CRM system, ensuring accurate reporting and
• data integrity.
• 8)User Management in CRM: Add and remove users from the CRM
• system, ensuring appropriate access levels and permissions.
• 9)Access Rights Management: Adjust access rights for users to
• maintain security and confidentiality within the CRM.
• 10)Additional Responsibilities Assigned by Management: Execute
• other duties as assigned by management or direct supervisors,
• ensuring alignment with organizational goals--
IT Specialist 02.13.2022 - 04.22.2023
"Samruk Energy" JSC, Astana, Akmola Region Kazakhstan
Industry: Electricity generation and sale
Provided technical support, managed service requests, and ensured uninterrupted operation of IT systems. Conducted risk assessments, improved information security policies, and implemented preventive maintenance for electronic equipment. Developed training programs and compliance initiatives.
1)Technical Operations Management: Ensure the proper
• functioning and uninterrupted operation of electronic equipment,
• proactively addressing technical issues.
• 2)Service Request Handling: Register, prioritize, classify, and
• resolve service requests and IT incidents for the first technical
• support line, ensuring timely responses.
• 3)IT Problem Identification: Resolve IT issues within the first
• support line, escalating as necessary.
• 4)Usage Analysis: Analyze indicators of electronic equipment usage
• to develop maintenance regulatory materials.
• 5)Work Plan Development: Assist in creating long-term and shortterm work plans for equipment maintenance and repairs to
enhance
• efficiency.
• 6)Service Plan Execution: Carry out service plans as scheduled and
• prepare reports on service delivery and equipment performance.
• 7)Technical Documentation Creation: Develop and update technical
• documentation, including user instructions and operational
• guidelines.
• 8)Routine Maintenance: Conduct routine and scheduled
• maintenance on electronic equipment to prevent failures.
• 9)Information Security Planning: Develop and implement
• Information Security Action Plans, enhancing awareness and
• training initiatives.
• 10)Risk Management: Classify information assets, assess risks,
• monitor and implement control measures to mitigate information
• security risks.
• 11)Incident Management: Collect information on security incidents,
• localize issues, classify and register incidents, and coordinate postincident actions.
• 12)User Training Programs: Organize training sessions for staff on
• information security best practices and incident response.
• 13)Continuous Improvement: Evaluate and improve incident
• management and equipment maintenance processes based on
• feedback.
• 14)Cross-Department Collaboration: Collaborate with other
• departments to ensure a cohesive approach to IT support and
• information security.
• 15)Compliance Assurance: Monitor compliance with regulations on
• information security--
Information Technology Specialist 01.16.2022 - 05.05.2022
Energy Solutions Center, Astana, Akmola Region Kazakhstan
Industry: IT Outsource services to Samruk Energy
Maintained IT infrastructure, developed security policies, and optimized system performance. Created technical documentation, performed routine maintenance, and implemented training programs on cybersecurity best practices.
1) Technical Documentation Creation: Develop and update technical
• documentation, including user instructions and operational
• guidelines.
• 2) Routine Maintenance: Conduct routine and scheduled
• maintenance on electronic equipment to prevent failures.
• 3) Information Security Planning: Develop and implement
• Information Security Action Plans, enhancing awareness and
• training initiatives.--
Content Manager 01.05.2021 - 07.12.2021
Tengri Lab, Astana, Aqmola oblysy Kazakhstan
Industry: AI technology
Managed content strategy and creation for AI-driven projects, ensuring clear and engaging communication of complex technical concepts. Developed SEO-optimized articles, case studies, and documentation on AI technologies. Collaborated with data scientists and engineers to translate AI research into accessible content. Analyzed engagement metrics to refine content strategies and improve audience reach.
• 1)development of a content plan;
• 2)search for suitable performers;
• 3)setting tasks and deadlines for hired performers;
• 4)selection of suitable placement channels and content formats;
• 5)tracking compliance with deadlines;
• 6)checking finished materials and making edits;
• 7)quality control at all working stages;
• 8)development of the project concept and editorial policy;--
System adminstrator 06.04.2021 - 01.07.2022
City Multidisciplinary Hospital 2, Astana, Akmola Region Kazakhstan
Industry: Healthcare
Configured and maintained servers, network devices, and workstations. Implemented security measures, provided hardware and software support, and optimized IT processes for hospital operations. Ensured remote access and user support for seamless workflow.
• 1) software and hardware configuration;
• 2) work on the configuration of servers, infrastructure elements,
• fault-tolerant solutions;
• 3) installation of servers, installation of services, modernization of
• existing ones;
• 4) office equipment maintenance;
• 5) hardware testing;
• 6) information security;
• 7) setup of workstations, network equipment (modems, routers) and
• networks;
• 8) organization of remote access;
• 9) procurement of software and hardware;
• 10) user support.
• 11) carrying out planned work to optimize processes;
• 12) administration of servers, infrastructure and services--
Kazakh AgroTechnical University named S.Seifullin 09.01.2017 - 06.22.2021
Astana, Aqmola region, Kazakhstan
Degree: Bachelor's Degree
Major:Information Systems
Kazakh AgroTechnical University named after S. Seifullin is one of Kazakhstan's leading technical universities, specializing in agricultural sciences, engineering, and IT-related disciplines. The university provides a strong foundation in technical education, research, and innovation, preparing graduates for careers in various industries, including IT, automation, and system administration. With a focus on modern technologies and applied sciences, it equips students with practical skills and theoretical knowledge essential for the evolving job market.
Dias Imanbek CV qualified specialist, python, web, system administrator, best candidate, brain storm