, US
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: software engineer, technical support engineer
Occupation: IT and Math
Degree: Master's Degree
Career Level: Fully Competent
Languages: English
Highlights:
Skills:Javascript, Python, Golang
Backend Engineering 11/2023 - current
Zapier, , Trinidad and Tobago
Industry: Automation
Software Engineer
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Sr. Tehnicial Support Specialist, Premier 10/2021 - 11/2023
Zapier, , Trinidad and Tobago
Industry: Automation
Help the high paying customers with technicial issues.
Help the highest-paying customers via email, chat (Zendesk), and one on one meetings to ensure they have the best and fastest experience possible. We own conversations with customers and make sure they get the first response within an hour.
I help customers with technical and coding issues in both JavaScript and python. I also work with APIs and making communicate with them to help provide solutions to our customers with issues. I sometime build custom solution for customers using Javascript and my understands in Authentication (Oauth, Oauth2, API Key, etc.--