Highlights:Successfully managed operations and sales strategies at Lotería Nacional, consistently exceeding sales targets and improving store efficiency through effective inventory management and customer service improvements

Skills:Business Management, Inventory Control, Customer Service, Financial Analysis, Team Leadership, Sales Strategy, Operations Optimization, Microsoft Excel

Goal:To leverage my skills in business administration, customer service, and operations management in a dynamic role that allows for professional growth and contributes to the success of the company. I aim to apply my experience in team management and process optimization while pursuing long-term career development opportunities.

Certification:Intermediate Excel Certification (A2 Capacitación) — Expected Completion: [2024] Power BI Basic Certification (A2 Capacitación) — Expected Completion: [2024]

Business Administrator / Operations Manager / Assistant 03/2023 - 09/2024
Business Administrator / Operations Manager / Assistant, Guayaquil, Guayas Ecuador
Industry: Business Administration / Retail / Manufacturing / Hospitality
Experienced business administrator with a strong background in operations management, customer service, and team leadership. Adept at optimizing workflows, managing inventory, and improving customer satisfaction across various industries, including retail, manufacturing, and hospitality. Seeking new career opportunities in the U.S. with visa sponsorship.
Managed daily operations and staff in multiple industries, improving efficiency and productivity. Oversaw inventory management and optimized financial processes, ensuring accuracy in cash handling and reconciliation. Led teams, coordinated schedules, and implemented strategies to improve overall customer satisfaction and operational efficiency. Experience in business administration, billing, financial documentation, and liaising with clients and vendors. Strong communication and organizational skills, with a commitment to meeting business goals and driving growth.--

Universidad Espíritu Santo 03/2022 - current
Guayaquil, Guayas, Ecuador
Degree: Bachelor's Degree
Major:Business
Currently pursuing a Bachelor's degree in Business Administration at Universidad Espíritu Santo. Gaining knowledge in business management, accounting, financial analysis, and operations. Actively involved in projects that focus on improving business processes and efficiency. Expected to graduate in the near future, with a goal to apply my skills in a dynamic work environment.

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