Puebla Puebla, Mexico
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Software Product Manager, Software Engineering Manager
Occupation: Management
Degree: Master's Degree
Career Level: Fully Competent
Languages: English, German, Spanish
Highlights:
Skills:product, manager, software, roadmaps, strategy, agile, Product life cycle, Scrum, kanban, leadership, mobile applications, web, analytics, go to market strategy, user stories, requirements, lean, design thinking, interviewing, performance valuation, career growth
Software Engineering Manager 06/2021 - current
Dexcom, Puebla, Puebla Mexico
Industry: Medical Diabetes
-Leadership of several SCRUM teams focused on Apps, Watch and SDK.
-Evolved company management practices with Management 3.0 tactics.-Alignment of executive expectations and product needs with the goals of each team.
-Implementation of the corporate strategy and OKRs.
-Responsible for the fulfillment of objectives and performance.
-Communication and transparency with stakeholders.
-Coaching, mentoring, good practices and improvements for the teams to achieve their goals. -Supervision of quality standards.
-Hiring, onboarding,performance reviews, career paths and performance improvement plans of team members.--
Software Product Owner 08/2020 - 05/2021
Dexcom, Tijuana, Baja California Mexico
Industry: Medical | Diabetes
-Ownership of the G6 app that helps one million users manage their glucose every day.
-Responsible for the lifecycle of iOS and Android apps for 40 countries.
-Successfully launched the apps for the first time to Korea, Japan and Slovenia.--
Senior Software Product Owner 04/2019 - 08/2020
Visteon, Querétaro, Querétaro Mexico
Industry: Automotive
-Instrument panel cluster software delivered worldwide to 1.7 million cars annually.
-Owner of several car lines at the same time for Ford and Lincoln: Explorer, Escape, Kuga, Puma, Focus, Mondeo, Fiesta, Aviator, MKZ, etc.
-Improved 2 programs from Red status (low quality) to Green (above requested quality) via good planning and team collaboration.
-Managed and solved several critical defects before Mass Production.
-Reduced defects slip through rate from 50% to 25%.
-Integrated several new remote teams into the cross-functional workflow.
-Introduced KANBAN and tailored SCRUM to the business needs.
-Groomed Backlogs with more than 3,000 items. Some were created 5 years back.--
Senior Product Manager 12/2016 - 03/2019
OCCMundial.com.mx, Querétaro, Querétaro Mexico
Industry: Web Job-board
-Responsible for the life cycle of several products.
-Creation and constant communication of the roadmap and product metrics. (KPIs and OKRs)
-Successfully launched the Hirers / Recruiters platform in 10 months. 16,000 companies use it daily.
-We increase the NPS (net promoters score) from 0 to +25 in 8 months.
-Consolidate the first cross-functional product stream: Strategy, UI / UX, development, testing, marketing, customer service and business.
-Coached the product team and had constant communication with stakeholders. -2 new features delivered each month.--
New Products and Online Manager 09/2015 - 11/2016
Ticketmaster.com.mx, Mexico, Mexico Mexico
Industry: Web Ticketing
-Administration of the website, mobile site and APPs.
-We define the risk mitigation plan in social networks.
-Increased the rate of positive comments from 35% to 67% on social networks.
-I introduced "Envent Analytics" to Mexico, a web and mobile platform to provide real-time reports of the sales of events to customers.
-We redesigned and launched the rewards program. We increased the repurchase by 23% against last year.
-Analysis of flows and monitoring of monthly KPIs with the board of directors.
-In charge of 13 people.--
Professor of Virtual Reality and Augmented Reality 01/2013 - 12/2015
TEC de Monterrey, Mexico, Mexico Mexico
Industry: Professional Education
-Professional eighth semester class taught in English about the history, theory and practice of Virtual Reality and Augmented Reality.
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Product Manager 07/203 - 09/2015
Linio.com.mx, Mexico, Mexico Mexico
Industry: eCommerce
-Modernization of eCommerce products and services for 8 countries of Latin America.
-Launched a new checkout funnel that reduced the time to purchase by half for returning customers.
-Introduced SMS communication and App notifications.
-Fixed and improved transactional email.
-12% sales increase after launching automatic boosting of long tail catalogs.
-Increase of 15% in the sales of guarantees when negotiating and integrating 3 catalogs.--
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