Highlights:Successfully implemented and managed multiple technological projects across various work experiences, consistently delivering on time and in full compliance with business requirements. Demonstrated strong problem-solving skills by proactively addressing unexpected challenges, ensuring continuous service availability. Achieved the highest levels of customer satisfaction by following industry best practices and maintaining a client-focused approach throughout every project.

Skills:Agile Methodologies, Risk Management, Project Planning & Scheduling, Budget Management, Cross-functional Team Leadership, Project Scope Management, Resource Allocation, DevOps, Cloud Infrastructure, Kubernetes, Docker, System Monitoring, IT Infrastructure Management, Incident Management, Distributed Systems Architecture, Performance Tuning & Optimization, Network Security, Cybersecurity Best Practices, Security Audits, Disaster Recovery Planning, Data Compliance, Leadership, Communication, Problem Solving, Decision Making, Collaboration, Client Relationship Management

Goal:Leverage my technical expertise and leadership skills to drive successful projects, while continuously learning and enhancing both my technical and strategic abilities to add long-term value to the organization.

Certification:Project Management Foundations and Initiation – University of Colorado Boulder - 2024 AWS Certified Solutions Architect – Associate - 2023 Cybersecurity - MinTIC Colombia – 2023 Data Protection International Congress - 2015 Panduit Network Infrastructure Essentials - 2010 Cisco CCNA - 2010

DevOps Engineer 02/2019 - current
Ezlo Innovation, Remote, New Jersey United States
Industry: Home Automation
Plan, deploy, monitor, and manage the company infrastructure, which is spread over three continents. Setup new servers/clusters/containers securely and write custom monitoring scripts and tools to help the support team in debugging further issues. Collaborate closely with development teams to ensure alignment of infrastructure with business objectives and project timelines.
Advanced management of Linux / UNIX systems and Windows Servers. Distributed networks and services. Administration of web servers. Management of relational and non-relational DBs, and caches. (Cassandra, MySQL, Postgres, Redis, Memcached). Scripting skills in bash. Administration of virtualized systems. Cloud Management with different providers. Load Balancing. Management and resolution of incidents / monitoring. Quick reaction and forecasting of system failures. Administration of repositories (GitHub, Gitlab). Deployment, management, and monitoring of containers (Docker and Kubernetes).--
Infrastructure Coordinator 07/2016 - 02/2019
Fundacion Universitaria CEIPA, Sabaneta, Antioquia Colombia
Industry: Education
Managed and coordinated a multidisciplinary IT team, overseeing the successful execution of infrastructure projects and service enhancements. Managed and evaluated tech providers. Managed the budget of the area efficiently. Ensured the properly management of the entire technological platform of the institution. Implement new technologies in innovative learning environments. Led the migration of critical services to new platforms, improving operational efficiency and maintaining the institution's competitive edge. Implemented key point indicators for the IT department.
Advanced management of Linux / UNIX systems. Network and access management. Administration, security enhancing and optimization of web servers (Apache / Apache Tomcat / JBOSS) and online applications.--
IT Analyst 07/2015 - 07/2016
Mobiletec International Inc, Remote, Florida United States
Industry: Software Development
Coordinated IT administration projects at an international level, facilitating collaboration between global branches, headquarters, and customers. Managed supplier relationships and ensured timely delivery of IT projects aligned with customer needs and business objectives. Provided technical leadership in projects aimed at improving the company’s technological platform and service delivery. Contributed to the development of project documentation and technical reports to support project transparency and communication. Monitored and improved costs related to the department.
Advanced management of Microsoft systems (Windows Server, SQL Server, IIS Server, Exchange Server, Office 365, Azure Active Directory). Asterisk / FreePBX management and troubleshooting. Version control management. Connectivity management (local and between branches)--
Infrastructure and Operations Analyst. 04/2010 - 07/2015
Invamer S.A.S., Medellin, Antioquia Colombia
Industry: Consulting and market research
Supported the implementation of IT projects, ensuring compliance with company policies and industry standards. Maintained the technological platform updated and secure. Monitored the IT platform permanently and ensured its proper functioning.
Configured and verified the development of backups. Supervised and supported critical tasks developed by technical support personnel. Proposed, implemented, and managed the development of technological projects. Managed the components of the technological platform, as well as the services contracted with national and international suppliers. Presented both, technical and non-technical reports. Provided technical advisory working with other departments of the company.--

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