Highlights:BSc ICT, Christ Apostolic University College, Ghana 2018 Diploma in Systems Engineering, IPMC GHANA, Ghana 2008 Diploma in Computer Hardware Engineering (A+), Top Computer, Ghana 2003

Skills:Strong communication skills • Windows Server Manag, Computer networking, Server Administration, virtualization

Goal:IT Manager & Database Admin. | Bosomtwe Rural Bank PLC, Ghana| January 2011- Present. IT Support/System Admin |Agro Ecom Ghana (Armajaro Ghana Ltd.), Ghana| November 2007- December 2010. IT Support Officer / SBENET WIRELESS & CAFE ENT.), Ghana| March 2004 - October 2007.

Membership:Database Administrator (DBA) 2010 Certified Wireless Network Administrator (CWNA) 2008 Enterprise Administrator (MCITP) 2008 Microsoft Certified Technology Specialist (MCTS) 2008 Network Plus (N+) 2007 Microsoft Certified System Engineer (MCSE) 2007

Certification:Database Administrator (DBA) 2010 Certified Wireless Network Administrator (CWNA) 2008 Enterprise Administrator (MCITP) 2008 Microsoft Certified Technology Specialist (MCTS) 2008 Network Plus (N+) 2007 Microsoft Certified System Engineer (MCSE) 2007

IT Manager & Database Admin. 01/2011 - current
Bosomtwe Rural Bank PLC, Ghana, Kumasi, Ashanti Region Ghana
Industry: BANKING
Resolving all Information Technology issues, representing IT Department in the business committee meetings every month. Resolving network, and computer system support issues. Server administrations, system patches and updating of software. Active directory management and database administration
• Oversaw the entire IT department, overseeing the implementation and maintenance of hardware, software, and network systems. • Managed the IT team, providing guidance and support to ensure efficient day-to-day operations and timely completion of projects. • Developed and implemented IT strategies to enhance security measures, optimize system performance, and align IT infrastructure with business goals.--
IT Officer 11/2007 - 12/2010
Armajaro Ghana Limited (Now, Agro Ecoms), Kumasi, Ashanti Region Ghana
Industry: Agricultural, Cocoa
Systems support, updating and writing of queries. network working, configuration of routers and desktop issues.
• Collaborate with the Service Attendant to troubleshoot and resolve hardware and software issues, ensuring a seamless and efficient operation of IT systems. • Provide technical support to the Service Attendant, assisting in the setup, maintenance, and troubleshooting of computer systems, networks, and peripheral devices. • Assist in the implementation of IT policies and procedures, working closely with the Service Attendant to ensure compliance and optimal utilization of technology resources.--
IT Officer 03/2004 - 10/2007
SBENET WIRELESS, Kumasi, Ashanti Region Ghana
Industry: Internet Service Provider
Sold wireless vouchers to clients and assisted clients to connect to the network. Coordinated between Internet Service Providers (ISP), Internet Data Network. Supported and executed upgrade from Windows XP, Vista, Servers 2003 & 2008. Updated Anti-virus, monitored bandwidth, solved hardware, software and Network problems. Restore and backup database, Checks System Security and Disaster recovery plan. Configured TCP/IP, WAN, LAN, and DNS and configured Laptop to wireless network access points, Supervising, preparing monthly reports. Supported clients, printed projects work.
• Efficiently manage fueling operations, ensuring timely and accurate dispensing of fuel to customers' vehicles while maintaining a safe and clean service station environment. • Perform routine inspections and maintenance tasks on fuel dispensing equipment, promptly addressing any issues to minimize downtime and ensure the continuous functionality of the service station. • Provide excellent customer service by addressing inquiries, handling transactions, and assisting customers with any concerns, promoting a positive and customer-friendly atmosphere at the service station.--

Intercom Programming and Manufacturing Company (IPMC GHANA)) 02/2007 - 01/2008
Kumasi, Ashanti Region, Ghana
Degree: High School Or Below
Major:Diploma in Systems Engineering
Server administration Database Administration Networking Plus Web designing Windows Security

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