Highlights:

Skills:Sale and service in Mahindra Defence systems limited

Goal:Professional Growth and gain healthy relationships with Employers and coworkers

Honor:Achievements : Awarded for accepting "No limit in service". Company : Mahindra Defence system ltd Year : 2018 Awarded for "Achieving Highest sales (Spare parts)" Company : Mahindra Defence System ltd Year : 2018 Granted Promotions, TWICE, during 06 yrs of service.

Regional Sale Manager 08/2022 - 10/2023
Aska Equipment pvt ltd, New Delhi, New Delhi India
Industry: Life saving electronics products
Sale and after sale service for life saving products and equipment in jammu and kashmir region for special clients (jk police, army, special forces etc and other government ( Ministry of Home affair and etc) sector and local clients (Local Businesses)
Job Responsibilities : Responsible for North region of India for generating business (Sales of Products & after sale support) Liaising with Departments for release of Funds of Products, Spare & service. Organizing display/demonstration of Products to senior officers in Govt departments. Interaction with Dealership for generation of New Sales & Spare parts. To assists and provide training to Operators for all equipment. Creating quotation/orders on the bases of recommendation or requirements of products. Analysis the products failures, taking decisions on repair/replacing the effected component. Preparing the products performing reports, customer complaint report and warranty notes. Establish & maintain a good working relationship with customers to encourage the repeat business. Based on the defects attributable to the manufacturing/design issue forward inputs for changes/ upgradation. Suggest best possible upgrades based on the customer requirements and field conditions.--
Deputy Manager 06/2012 - 07/2022
Mahindra Defence systems limited, New Delhi , New Delhi India
Industry: Automotive industry
Sale and after service in Mahindra Defence systems limited in jammu and kashmir region as a Deputy Manager
Responsible for generating Business in Northern India. Liaising with Departments for release of Funds of supply orders of specialized vehicles, spare & repairs. Organizing display/demonstration of vehicles to senior officers in Govt departments. Interaction with Dealership for generation of Sales, Spare parts. To assists and provide training to Operators/Drivers for Vehicle as well as equipments. Provide training to Mechanic on maintainence, servicing and diagnosis of defects in customer vehicles, dealer workshop excepts of MDSL products. Creating repair orders based on technician notes and findings and presents the recommended repair to the customer and explains the benefit of each recommended repair. Analysis the products failures, taking decisions on repair/replacing the effected component. Preparing the products performing reports, customer complaint report and warranty notes. Communicating with Customer before issues arise and get involved in escalated customer issues. Solving customer in convinces complaints, mis-understanding fairly and quickly. Establish & maintain a good working relationship with customers to encourage the repeat business. Based on the defects attributable to the manufacturing/design issue forward inputs for changes/ upgradation.--
Service Manager 10/2010 - 05/2012
Shuhul motors pvt ltd, JAMMU, Jammu & Kashmir India
Industry: Automotive industry
Handle the whole floor workshop as a Service Manager
Supervised the Service team on floor workshop for the maintenance, repair and overhaul of the vehicle. Supervised the PDI team on present ability of the vehicle. To trouble shoots problems in vehicle. Responsible for generating Workshop revenue. Reports failure analysis findings, root cause issues and recommended and corrective action. Co-ordinate with the service team for routine issues related to Workshop. Training of State transport workshop's mechanic for maintaining good healthy relationship for business. Training organize at workshop from Different OEM's on schedule time. Warranty report analysis & uploading claims on company Portal for further clearance of accounts. Vehicle service report record & warranty record checking by DMS. To attend the break down issue along with the technical team at site location. Spare parts order & maintaining Stock according to the requirements of Workshop. Additionally generate the business through Accidental Job--
Asst Service Manager 10/2006 - 09/2010
CHOWDHARY MOTOR PVT LTD, JAMMU, Jammu & Kashmir India
Industry: Automotive industry
Handle the floor workshop and warranty administration as an Asst Service Manager.
Job Responsibilities : Supervised the Service team on floor workshop for the maintenance, repair and overhaul of the vehicle. Supervised the PDI team on present ability of the vehicle. Vehicle service report record & warranty record checking by AGN Reports failure analysis findings, root cause issues and recommended and corrective action. Co-ordinate with the service team for routine issues related to Workshop. Training organizes at workshop from Different OEM's on schedule time. Warranty report analysis & uploading claims on company's Portal for further clearance of accounts--

Jammu University 04/2001 - 08/2004
JAMMU, Jammu & Kashmir, India
Degree: Bachelor's Degree
Major:Science
Complete my graduation in B.Sc with 2nd grade.

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