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Christabel Andiego

Nairobi Nairobi, Kenya

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: IT Support Specialist,

  • Occupation: IT and Math

  • Degree: Bachelor's Degree

  • Career Level: Entry Level

  • Languages: English

Career Information:

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Highlights:

Skills:Network configuration, Microsoft Windows Server Applications, PABX, User and technical support, Microsoft Office Suite


Experiences:

IT Intern 04/2024 - 10/2024
Villa Rosa Kempinski, Nairobi, Nairobi Kenya
Industry: Hospitality Industry
My responsibilities were: • Configuration of telephones. • Networking and network configuration. • Printer configuration. • Maintenance of hardware such as telephones, printers and computers. • Providing the users with support. • Software installation and updates. • Performing systems backups. • Providing audio-visual support at the events held at the hotel. • Troubleshooting printers, windows desktops, printers, televisions and telephone issues. • Maintaining and updating IP TVs. • Troubleshooting network issues.
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IT Attache 10/2023 - 12/2023
Kenya Airports Authority, Kisumu, Nyanza Kenya
Industry: Transport Industry
My responsibilities were: • Carrying out hardware repairs with support from my supervisor. • Troubleshooting printers and computers. • Conducting of device maintenance. • Troubleshooting network issues. • Configuring of new access points. • Repair of network cables by crimping them. • Troubleshooting end user issues.
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IT Attache 01/2022 - 03/2022
Maseno University Retirement Benefits Scheme, Kisumu, Nyanza Kenya
My responsibilities were: • Updating the company website using Joomla. • Updating batches into the company portal. • Answering calls from customers and assisting them with their queries. • Designing of posters for upload in the company’s social media accounts. • Setting up of the company server that was corrupted. • Setting up of firewall and VPN for the company using FortiGate. • Servicing of Private Automatic Branch Exchange (PABX) and telephone service. • Setting up of virtual meetings via zoom. • Setting up of printers. • Updating of the company computers.
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Education:

St. George's Girls' Secondary School 02/2015 - 11/2018
Nairobi, Nairobi, Kenya
Degree: High School Or Below
Major:Kenya Certificate of Secondary Education
I finished high school with an overall grade of B (Plain).


St. Paul's University 08/2019 - 11/2023
Limuru, Kiambu, Kenya
Degree: Bachelor's Degree
Major:Computer Science
I studied Bachelor of Science in Computer Science where I graduated with a Second class Honors, Upper Division

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