Monterrey Nuevo Leon, Mexico
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: it specialist, associate
Occupation: Sales
Degree: Bachelor's Degree
Career Level: Experienced
Languages: ENGLISH, SPANISH
Highlights:
Skills:RETAIL ASSOCIATE
IT HELP DESK 09/2010 - 09/2023
KPMG, MONTERREY, NUEVO LEÓN Mexico
Industry: FINANCE
As an IT support assistant, I have had the opportunity to work with a wide range of software and hardware. I have helped users troubleshoot issues with office applications, MS & OS operating systems, and peripheral devices. I have acquired skills in efficiently resolving problems and effectively communicating with users of varying technical knowledge levels. I have learned to maintain a positive attitude and prioritize user needs to provide excellent support services.
Functions:
? Data analysis of information for Clients of the company.
? Processing, Manipulation and Administration of SQL Database. for Company Applications.
• As well as interaction with databases in SAP, ORACLE and SQL.
Filtering and cleaning information, Statistics, Reports.
? Installation, Configuration and Maintenance PCs Laptop, Desktop, (Windows and Mac)
Printers Multifunctional HP, solve troubleshooting.
? Configuration IP Telephony Avaya, Cisco, Siemens.
? LAN-WLan, Cisco, Avaya, Palo Alto IP network configuration.
? Active Directory - Create Working Groups, High and Low Users and Emails.--
Valle de Mexico university 05/2016 - 09/2019
MONTERREY, NUEVO LEÓN, Mexico
Degree: Bachelor's Degree
Major:IT ENGINEER
systems and industrial logistics engineer
Campinas, Brazil
Sales manager