Highlights:M.Sc . in Computer Science and a business analytical driven professional helping companies to achieve new digital services and products through well-envisioned program execution. Carlos is a highly organized and professional Sr. Bid/Proposal Manager with extensive RFP project experience (+15 years) in IT Professional Services, Cloud Solutions, and business transformation programs. He is a skilled team lead, able to manage diverse cross-functional teams from multiple organizations, including partners and subcontractors.

Skills:PROPOSAL DEVELOPMENT MANAGER

Goal:M.Sc . in Computer Science and a business analytical driven professional helping companies to achieve new digital services and products through well-envisioned program execution. TPM offering 15+ years of experience in IT and advisory industry. Leading high-performing and large-scale programs and engineering teams to sustain digital product vision, roadmap, and business transformation goals.

Certification:DIPLOMA IN DATA SCIENCE AND ENGINEERING DIPLOMA IN FINANCIAL CONTROLLING AND PLANNING MASTER OF SCIENCE (M.S.) IN COMPUTER SCIENCE BACHELOR OF SCIENCE (B.S.) IN SYSTEM ENGINEERING

Honor:"Supporting the Collaborative Collection of User Requirements". Proceedings of International Conference on Group Decision and Negotiation . GDN, Germany, June 2006 ( http://digbib.ubka.uni-karlsruhe.de/volltexte/1000004570 ) " StoryMapper : A Multimedia Tool to Externalize Knowledge". Proceedings of the XXIV Conference of the Chilean Computer Science Society . IEEE CS Press, Chile, November 2004 ( http://doi.ieee-computersociety.org/10.1109/QEST.2004.21 ) Work Experience Education Research and Publications

SENIOR BID MANAGER 04/2019 - current
AXITY, SANTIAGO, METROPOLITANA Chile
Industry: PROFESSIONAL SERVICES
Responsible for managing and coordinating all Cloud and IT Operation proposal management activities from Bid Kickoff through to submission of the response to the client and any subsequent short-list presentations as required.
Participate in the development and review of proposal strategies and win themes ? Review RFP (or equivalent) and provide feedback/insights regarding requirements, as well as potential opportunities/risks ? Create and manage the response schedule, including major milestones ? Create and review the response template that will be used as a key submission document ? Confirm that the response template addresses the client-issued RFP requirements to ensure compliance and responsiveness to the customer’s issues and needs (excludes technical response viability) ? Build a proposal compliance matrix to track fulfillment of all mandatory and desirable requirements ? Coordinate with Sales and the appropriate BUs to ensure the assignment of all required Response Team participants, including technical specialists, subject matter experts, functional leads, product specialists, delivery experts, HR, Legal, and Finance ? Coordinate with the Response Team and Business Governance team to ensure the required Business Assurance reviews are scheduled and conducted, and all major identified issues are resolved so as to not risk the response submission schedule • Managed cross-functional teams from multiple organizations, including partners and subcontractors delivering business transformation programs (USD 2 +MM) delivery for Retail, Utility and financial sectors. • Implemented an agile PMO capability (11 Hybrid PMs) managing a Corporate IT Porfolio for financial services company. After 8 months of execution we were able to deliver projects and ensure customer satisfaction with 5% variance--
PROPOSAL DEVELOPMENT MANAGER 11/2018 - 04/2019
SONDA,, Santiago, Metropolitana Chile
Industry: DIGITAL SERVICES
Presales manager
Developed Smart Parking solution bid proposal (USD 2 +MM ) for an airport concessionaire, integrating civil infrastructure, solution developers, and operational teams to implement it in a new parking building (1500 + new parking spots) • Build an improved offer to renew a Cloud Managed service for the second major bank in Chile. Evaluated lift and shift technical scenario and developed a 15% ROI business case on the second year of operation platform supporting 300 branches nationwide. Directed test workstreams for banking consumer credit risk implementation on the first major bank in Chile (2+ MM customers and 350+ branches). Implemented a strategy that evaluated 90% of consumer credits, releasing a new credit risk customer classification, evaluation, and functionality to sustain the bank’s position as the first consumer credit provider. • Led integrations workstream for a CRM on Cloud implementation to support credit card launch for a third market positioned retail consumer bank.--
PROGRAM MANAGER 05/2016 - 11/2018
DELOITTE, Santiago, Metropolitana Chile
Industry: PROFESSIONAL SERVICES
Thechnical program manager
Directed test workstreams for banking consumer credit risk implementation on the first major bank in Chile (2+ MM customers and 350+ branches). Implemented a strategy that evaluated 90% of consumer credits, releasing a new credit risk customer classification, evaluation, and functionality to sustain the bank’s position as the first consumer credit provider. • Led integrations workstream for a CRM on Cloud implementation to support credit card launch for a third market positioned retail consumer bank.--
PROGRAM MANAGER 08/2013 - 05/2016
DELOITTE, Toronto, Ontario Canada
Industry: PROFESSIONAL SERVICES
As part of an intercompany agreement I moved to Deloitte Toronto Office to support the Insurance Technology team to deliver a multiyear digital transformation program
Guided the DevSecOps team for an Insurtech B2C app (www.sonnet.ca : Home and Auto). Executed a service virtualization approach saving 50% in the development of project integrations,continuous integration, deployment pipeline accelerating development and testing activities. The metrics includes defect detection rates (between 1 and 5 defects per functional point), time-to-market (aiming for a +10% increment of functional coverage with each new release) and the promotion of software component reuse. (ve si te hace sentido de esa manera) • Conduct a demand and compliance management workstream in a anti-money laundering (AML) PMO for a banking institution. Reducing waste because false positive AML cases. After 8 months we were able to comply with the 90% of regulatory requirements .--
PROGRAM MANAGER 12/2007 - 08/2013
DELOITTE, Santiago, Metropolitana Chile
Industry: PROFESSIONAL SERVICES
Program Manager
Directed test workstreams for a semi-public national lottery agency (2200+ branches and USD 4+MM). Managed a test plan and teams to release a new POS Solution and lottery ERP, covering in the first year 90% of national branches network, ensuring 15% new customers acquisition and 40% retention. Elevating the company’s market position from 2nd to 1st place. • Led UAT workstreams of oracle CRM implementation for the Regional 3G wireless program for a telecommunications company (Chile, US, Mexico and Peru). Managed UAT and Launch readiness team to prepare 3G mobile services over 100 branches, moving this company from 4th to 3th market position.--

San Martín University (FUSM) 08/1997 - 08/2001
Santiago, Metropolitana, Chile
Degree: Bachelor's Degree
Major:BACHELOR OF SCIENCE (B.S.) IN SYSTEM ENGINEERING
BACHELOR OF SCIENCE (B.S.) IN SYSTEM ENGINEERING

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