Fleet Hampshire, United Kingdom
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Software Developer, Software Engineer
Occupation: IT and Math
Degree: Bachelor's Degree
Career Level: Entry Level
Languages: English (native)
Highlights:
Skills:Java, C#, HTML, Javascript, SQL, CSS, Kotlin
Technical Support Officer 08/2020 - 01/2021
Ancoris, Bracknell, Surrey United Kingdom
Industry: IT
Assisted customers in identifying issues and explained solutions to restore service
and functionality using a variety of Google products from mapping data to data
analytics
? Explained technical information in clear terms to non-technical individuals to
promote better understanding
? Responded to support requests from end users and patiently walked individuals
through basic troubleshooting tasks
? Resolving cases on my own in order to hit performance targets. Working with my
team to ensure everyone had a balanced workload and customer satisfaction was
sustained--
Plymouth University 09/2014 - 09/2018
Plymouth, Devon, United Kingdom
Degree: Bachelor's Degree
Major:Computer Science
Computer Science degree
Ben Shafto resume resume
, United Kingdom